Reviews for Papa Johns Pizza in Springfield, IL
Employees wear jeans to work,no car toppers on the pick up truck driver, and no hats on an employee with large amount of hair
This is a nice place and we got the pizza delivered to our hotel. They took really long for some reason which is why I didn?t... give it a 5 we orders it around 10 and it came 12 am. The quality of the pizza was pretty good. It was standard papa johnsquality. So overall come pick up the food and the qualities good. Read more
I usually don't mind waiting. And today my patience weren't at all thinned out. This experience was upsetting. First, their... store front has a "mask requirement for entry" posted and I abliged. The cashier, who was wearing no mask, said (something like)I'll be with me in a moment. I waited. As a driver returned and another worker came over to the cashier with their mask pulleddown and they began to talk. The driver stood by the cashier and joined the conversation. The cashier eventually completed ourtransaction and I was out the door and on my way. It doesn't take 5 minutes time to get to my house and the family had the tableready. Our pie was soggy in the middle. Worst Papa John's experience ever. I'm going back to Domino's. UPDATE (07/12/2022):It's been a year and I went back. Fooled me twice, shame on me. I left a note in driver instructions: "CA$H TIP" like always. Ialways use traditional delivery. The delivery person left my pizza on the concrete and ants decided to join the party. I'm done.50$ down the drain. Read more
Great dinner again. Thanks Brady gor the polite and honest service. Guy looked like he had a busy busy night and was still very... polite and nice. Pizza heat side's all great thanks again Read more
The best papa John's location i have ever done business with! I was told an almost two hour wait till my delivery made it to me... i had it within 45 mins. Everyone one of their staff are very helpfully an are very up lifting personalities. I asked to makesure my delivery driver got his tip because i paid it over the phone and when i asked he said yes sir i did thank you with asmile on his face. Wish i would have had cash on me because i would have tipped him again for his honesty he could have easy ofsaid no and tryed to get more but he didn't he thanked for my tip. Shout out to him. Read more
Papa John's is a great tasting pizza as a product. It has a slightly sweet tasting sauce that sets it apart from the rest.... Unfortunately though,the Decatur location is not producing quality products or services at this time. Really hope that willchange soon. Read more
Delicious pizza! Not my first time there, and won't be the last. They are quick but the taste is on point! Never have had a bad... experience there at all. The workers are friendly and attentive; I'm almost always greeted when I walk in the door! The times Ihave had it delivered, they arrived on time or before. The pizza is never cold, the drivers are courteous and friendly. Highlyrecommend! Read more
Never again. I called the store to complain, was told management policy is to contact corporate. Corporate tells me to contact... the store and round and round we go. Poor quality, and the bowl was just a thin layer of ingredients. $30+ waste of money. Read more