Reviews for McDonald's in Springfield, IL
This was the worst food and even a simple tea was nasty. Chicken sandwich was like cold leather with hot mayo, cheese burger... dried out and cheese was no where close to melting and tea half sweet cut with half regular tasted like dish water. If you can'ttake pride in what you serve get the heck out of the kitchen Read more
I dont understand why everytime we are pulling customers up and around. Serving orders early constantly therefore KVS standards... don't even matter at this point. What happened to your service standards. Everytime it's something it's not that hard cookenough to hold in your UHC trays so your not holding its ridiculous. This store is literally ruining the towns perception ofyour business. Ten minutes for a mcdouble small fries mchicken. What happened to 3 minutes. This isn't just every now and then Icould literally start video recording it for proof. Ridiculous. Read more
To anyone who wants an easy job that they can scroll on TikTok and Facebook and not get in trouble for it, while your co-workers... do double the work, this is the place for you. Also you get to make your own schedule, you can just show up and not do anythinganytime you want and you get to go home whenever you want just because. You can clearly tell there is not a single shred ofdiscipline, Corporate may want to send someone down to further explain why discipline and accountability are key components inrunning a store successfully, because apparently the area supervisors aren?t going to do anything about it, or don?t understandhow to operate successfully themselves. This store is becoming more and more like North Grand, and we all know how bad thatstore is. Read more
This McDonalds was absolutely terrible. We waited in the drive through line for like 15 minutes. Then we waited in a different... parked spot for our food for another 15 minutes. They finally brought our food, and then made us go in to get our drinks.Terrible service, rude workers, and disgusting bathroom. Will not be going back. Read more
I had the WORST service. To start with the runner didn't bring all my order, then she told me I have to come get the rest... myself. I went inside, waited 10 minutes for my drink, then had to wait for my husband's order, that he paid $10.71 for a largeFry & drink and a $5 20 piece Mcnugget. Then the runner told me they was completely out of fries. She didn't even offer torefund our money and was very rude. Btw it was McDonald's on Jefferson in Springfield,IL. GET YOUR CREW AND INVENTORY CORRECT Read more
This place was busy but yet my fries were cold and soggy. The lettuce on my big Mac tasted like the fridge you know like coolant... smells. I asked for extra onions and got extra sauce instead. Just not what I am used to but sadly that seems to be a commontheme here in Springfield subpar mainstream food and even local food is just lacking. This city is definitely not a food hub. Read more
WORST McDonalds in Springfield by FAR. Look at how many reviews mention how horrible and rude the staff is. They are this way bc... ownership is completely absent. Clearly the owners just see this as a cash cow and don?t have any pride in their business. Theowners need to have their franchise taken away. I?ve had several terrible experiences with this restaurant. This morning, I wasyelled at by a short blonde drive through attendant bc I had the audacity to ask if they had forgotten about me after they mademe pull up to the ?drive thru? waiting spot. I waited for 15 minutes as several cars got their food and she screamed ?OH MY GODWE ARE LITERALLY JUST FIGURING IT OUT?. Threw my bag at me and slammed the drive thru door in my face. It takes a special effortto be THIS terrible. McDonalds headquarters just needs to take this away from the owners, fire all staff members, and startover. Read more
Location advertises an open time of 5:30am, 7 days a week with posted signs. Have stopped 3 times at this location between... 5:30-6:15am to which drive through orders are not answered and doors remain locked every visit. Employees visible inside. Read more