Reviews for McDonald's in Springfield, IL
Staff is slow as molasses on Christmas morning. Every male employee had their butt hanging out of their pants. Staff must... slightly be deaf as they messed up a very simple order then took 20 min to remake it. Read more
I was in the drive through and just saw someone order and pulled up. I sat there for 5 min and even said hello to get the... attention of the teller and got no response. I had to leave and when I drove by I see the them standing with their arms foldedwith no headset on. On a plus spotted a BK a couple miles down the road and got great service. Read more
Food was ok and at the normal level you would expect from a MCDs but the service was iffy. The automatically upsized our order,... which gave us much more food at a higher price than anticipated. They also were not accurate with our order as well. Read more
The South Grand location is absolutely awful. Went there for breakfast and waited in one lane for a few minutes. Someone came on... the speaker and halfway through our order said to hold on and left. 5 cars in the other lane finished ordering and pulledforward before she came back. The entire order was incorrect when we pulled around so i repeated it to the person in the backdrive window 3 times once we pulled around. Then she still got it wrong and my coffee was made incorrectly and tasted burnt. Mypartner threw his out because he couldn't stand the burnt coffee taste. The muffins on my sausage muffin and my partner's eggMcMuffin were not toasted. This was up there with the worst experiences I've had at a McDonald's. Funniest thing was when I wastelling people about my experience I didn't even have to tell them which McDonald's it was. Of the 5 separate people I toldevery one of them asked if it was the South Grand location, because that's the worst one in town. Read more
Went through the drive-thru and ordered a Quarter Pounder meal totaling $9.10. I gave the girl at the first window $20.10, and... she tried to short change me by $5. She ended up having to call manager over twice to get me the correct change. And then when Igot to the second window, they tried giving me someone else's order and didn't have my food ready. Not the first time they'vemessed up, don't recommend going to this McDonald's, especially if you're paying with cash! Read more
I have never been to a more disorganized mcdonalds in my life. one lady was taking my order and quit half way, mind you I only... ordered to things. double cheese and frozen coke..then got order done and my frozen coke melted down before I got burger... Ontop of that the manager was outside when a worker needed help with my order and told her she had to wait, so we both waited.then the employees touching everything including food with no gloves. also one employee walked through register area and back byfood with cigar hanging out of his mouth.. where is the small amount of care atleast..I am disappointed Read more
The employees were as slow and as minimalistic as they could be on top of being super rude. The fries were entirely unsalted.... Had to ask for ketchup twice because they each time only gave me a few little packages. In the bathroom one stall was locked sothat nobody would use it and the other stall was out of toilet paper. Would not recommend! Read more
Always has a now hiring flash on the sign. I've applied twice with not as much as a call. Stood in like for 20 minutes for one... order of fries while off duty employee got himself 4 free happy meals ahead or everyone else Read more