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Reviews for Krispy Kreme in Springfield, IL

Karla Cannon 2 years ago
5

Got there luckily when the light was on. They were making fresh donuts for a benefit group. First fresh, warm donut I've had for... years. It was REALLY good!! Service was good too! If course I had to buy some to take home!!???? Read more

Greg Eveland 2 years ago
1

This is the 2nd poor experience at this location The first 2 weeks ago, we tried the new limited time apple fritter, which... turned out to be glazed doughnuts squeezed together and a very small portion of apples. In no way was it an apple fritter Todaywe washed the car and thought surely we could find some decent doughnuts, but as usual this store?s doughnuts tasted like oldgrease was used instead of fresh oil. My wife?s cream filled doughnut was empty of cream (quality control is nonexistent) andthe bathroom was ignored as well, soap dispenser dispenser was empty, but you could get by with hand sanitizer? The waste papertowel door was open and the container was overflowing We will steer clear of this poorly ran Krispy Kreme for a long while andsee in 6 months if things have improved Read more

Coralynn White 2 years ago
4

The workers were great and gave us fresh donuts late in the evening. Really appreciate the staff. These donuts are the best!

Manuel Ocampo 2 years ago
3

Careful with drive through Ashaun, he will ring you up for an extra doughnut, why, who knows. He has an attitude too. He?ll... probably be gone by the time this gets read anyway. Read more

Amy King 2 years ago
5

The best donuts ever! We have been going there for ourselves and to get donuts for extended family since moving here. The only... complaint would be that they don't make their apple fritters often enough, and we are bummed when some of the specialty donutsgo away. Not usually big fans of cream-filled donuts, but the new ice cream flavors (especially the orangesicle flavor) werefantastic. Would love to see some kind of coconut donut. Read more

Minnlake B & R 2 years ago
5

Thank you, Supervisor was extremely kind and took care of our large order in record time.

Shallynn Clayton 2 years ago
1

Chick had an attitude. Asked us what donuts we wanted and confirmed and still ended up giving us the wrong donuts. If ur gonna... work the job. WORK the job. Don?t be there for the money. AND LISTEN AND PAY ATTENTION TO WHAT YOU ARE DOING. She had a wholeattitude and very negative about us simply ordering the donuts to begin with Read more

Maureen VanBrooker 2 years ago
5

First time in a Krispy Kreme. Wow! The front counter employee was so friendly, helpful, energetic, and happy. Our donuts were... super fresh and delicious. Lots of great options. Valentine's Day themed donuts were a hit with our teens. The store was veryclean. The restroom was spotless and stocked. We will definitely be back, when we are in that area in the future! What a greatfirst experience! :) Read more