Reviews for KFC in Springfield, IL
Great Chicken Sandwich & friendly drive-up service... Lost star may be in the deep pot holes in the lot!
Bad food practices. They reheat chicken in fryers after it has been cooked.
Re-train the staff: 2 guys that work the drive thru window are extremely RUDE, poor customer service, unprofessional and serving... old cold hard chicken. If the workers are angry or management stay home. Avoid---Avoid cook at home Read more
This KFC is a joke. Half the time they are out of chicken, their ice machine was down for like a month, and the prices keep... going up for smaller and smaller portion sizes. The food is almost always cold and dry. The drive-thru itself is so full ofpotholes that they're nearly impossible to avoid, as one is directly on the way to the pick-up window. Don't waste your time onthis place. Read more
I ordered a 16 piece chicken meal, I didn't get no biscuits, no coleslaw, my boxes were open and very very greasy. I have... tried calling the store and what do ya know, they aren't answering. NEVER AGAIN. I'm so disappointed as I love kfc. Read more
Customer service is good but the meal I ordered was very dry and not even fresh chicken sandwich, fries, and two sides macaroni... and cold slaw I would not recommend this place at all. Read more
If I could of gave them no stars I would have. Went there today 4/18 at 430 pm, when I got home with my order the food was hard... and dry, was not a ke to eat it. They gave me 5 biscuits that was less than a half inch high and could not chew ,when triedcalling them they never picked up 40 rings each time I dialed 26.78 cents waisted. I have never had this bad of a meal. I havemanaged food 40 years. If my employees sent food out like that I would of fired them. Read more
Colonel's chicken sandwich was very good. Parking lot was a pothole mine field.