Reviews for Gloria Jean's Coffees in Springfield, IL
Customer service is crazy good and their cookies and ice cream chiller is superior to any other ice cream drink in town
It's okay, not the best, but worth a visit.
Received a Cafe Mocha, that was out of a plastic carafe and the girl added creamer like a coffee to it...half creamer. no joke.... This place has gone down hill since they sold it from up stairs in the mall. I wont be back. Read more
Pretty good, but I had family members say that the cookie chiller wasnt the same. My iced white mocha was good though.
I literally love this place usually never have a issue. But today my iced mocha was literally hot chocolate milk. Ice melted... really fast. Extemely disappointed. Read more
Waited almost 30 minutes for 3 drinks. They have 1/2 off over iced drinks from 12-4 p.m. although it’s not that expensive ,... they have some of the weakest espresso I’ve ever had. Ordered an iced latte and it was completely just milk. No presence ofespresso at all. And to top it off it was sweet? Asked why it was sweet and employee responds “we add a little bit of whitechocolate” why? If I wanted and ice white mocha that what I would get. Asked him if he can make he said no I’m busy. It’lltake me 2 mins. In “Gloria jeans” time, that’s approximately 15 mins. Asked for a refund instead. Waste of time and money. Read more
I asked for a medium green tea and then the woman at the counter said "okay, and what size?" And I replied with "medium" and... then she said "we have small, medium, and large." After I said I wanted a medium one more time she finally took my order. When Igot my tea it was not the right flavor even though I specifically said I wanted normal green tea. After that I tried to get arefund, but the lady just said no. Going to this establishment was a complete waste of time and money. Read more
Best coffee ever tastes awesome Very friendly staff