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Reviews for Dunkin' Donuts in Springfield, IL

Jillian Byers 1 year ago
1

Ordered an iced latte and received an iced coffee. Didn?t realize it until I took a sip as I was driving away - the sticker on... the cup said ?latte? so I assumed it was correct. Not the end of the world but this isn?t what I wanted nor what I paid for - Iwas pretty upset. Read more

Casey Hughes 2 years ago
5

Just got a LG coffee it was hot and drive thru was pretty fast!

marsha corsiatto 2 years ago
1

The one on Chatham road in Springfield, IL. They had a mouse behind their class eating the donuts where everyone can see it... and their still open. If there was one there?s more of them they should shut them down and clean the whole store and bringOrkin out to take care of the problem. That?s nasty and gross and never go there ever again. Read more

F.W. Frank 2 years ago
5

Their donuts w the chopped peanut are to die for No place else here sells them.. And I'm not sure DD did either until they... acquired Mr Donut some years back Read more

sonia gove 2 years ago
1

How do you mess up a tea order? They put a tea bag in coffee! Ugh!! Called and was told the manager is Rika and she said she... personally did my drink but states she didn't use coffee. Told her regardless of what she says she did, they gave me coffeeand there's a tea bag with it! She was rude and hung up on me. Read more

Kyle Maxson 2 years ago
5

I am not sure why everyone is having so many problems with the Dunkin? locations. I always order ahead on the app and it is done... within minutes of my ordering. Their food has always been good, the drinks are always correct, and the staff are wonderfulpeople. They work hard and I hope others can see what I have in them! Read more

Flynn Hanners 2 years ago
5

Leah at this locations is a superstar. I bought a dozen and dropped a dozen in the parking lot. After coming in to toss them she... replaced them and would not even accept a tip for her generosity. We need more people like Leah in our lives and if you see herlet her know how awesome she is! Whomever manages that location please make sure she gets rewarded for her kindness! Read more

SATISH ANAPALLI 3 years ago
1

Burned my bagel and hash browns. I ain?t coming back. Thanks for the worst service twice in a row.