Reviews for Domino's Pizza in Springfield, IL
I have placed orders on several occasions for my staff at work. Every time I have been let down and should have known not to... attempt it again. From delivering it to the wrong store and allowing an unknown individual sign my credit card and leave a tip,to missing multiple pizzas or simply not delivering the order, I have since deleted the app. Calling the local store isimpossible and if you send an email of a message to the corporate FB customer care, you will not get a response. Getting moneyback in items you never received should never be that difficult. Shame on me for falling for it for a 4th time. Read more
I think this will be my last time ordering pizza from dominos. I placed my order at 10:30am and its been over an hour waiting on... my pizza. You know the reason why i don't ever tip drivers because they took forever with my food. Read more
I used to use the location on 5th street and very rarely ever had issues. Domino?s is my family favorite and we order very... often. Since we moved our new delivery location has been this one. I have had almost every one of my orders be messed up. I hadtwo deliveries where my pasta had zero sauce. And I don?t mean just a little sauce I mean just noodles and vegetables? I havehad multiple pizza?s where the pizza is folded over. Today I got a pizza that was so rough it break when you went to take aslice out. I?m not sure if it was just over cooked. It is only black around the edges. But we are don?t using dominos after allthe issues we have had!! Read more
I ordered wings. Apparently there was a mixup and they sent them w someone else. Yk i know mistakes happen so I was like, no... trouble, and sat to wait. One of the employees, while I was waiting, came over to personally apologize, they threw in extrawings in the order, and gave me some dipping cups and a coke. None of this I asked for, they just took it upon themselves to do.I believe the negative reviews must have come from old management or something because I've had only great service every timeI've come here. Read more
Great location with fabulous staff. In the dozens of orders placed, I've had a single error. It was a minor issue that was... handled immediately and with sincere apologies. Easy to use app and awesome rewards program. Friendly, fast and recommendable toanyone looking for a consistent and quick meal. Read more
I picked up 2 pizzas. Half onion(Italian sausage+Spinach) and full onion(pepperoni+jalapeños). Bonus, the crust is missing... garlic. Read more
Service was unpleasant. And the pizza was messed up both times 1st one had a hole in it then they replaced it... then the... second one when I got home I realized it wasn't done all the way. So I literally had to put it in the oven to finish cookingit.... not too mention I live 20 miles away Read more
I absolutely love their thin crust pizzas. Their salads are very fresh and crisp.