Reviews for Domino's Pizza in Springfield, IL
We've ordered delivery from this store many, many times. Always good. However, today ordered a pizza (was good). Also ordered... the brownie/cookie dessert. Not good as it wasn't baked completely (maybe half done). Very disappointed as we really like thatdessert. Read more
Called to talk to the manager about them not putting the extra meat I paid for on my sandwich. I spoke with a "shift leader who... put me on hold. When he got back on he rudely told me it was on there. I eat there several times a month. Inknowbthe differenceunless its hidden inflation.This is not the first time. This happened on 9/22/22 order 19. In case anyone from there wants tomake it right. Email me. Read more
We went in to order food we was waiting for 10 minutes and then the guy said we can order so we started to order and then he?s... like oh well we got a lot of orders I?m like ok so can we still order he?s like well it?s gonna be more than and hour wait somight wanna go soemwere else Read more
This place is an absolute joke. I waited 2 hours for a pizza and finally called and canceled it. I called after an hour and the... woman who answered lied to mr me and said the driver was 3 minutes away. I wasted 2 hours waiting when we could've wentsomewhere else. Plus they were totally rude . If I could give less than one star I would. I'll never call Domino's again! Read more
This dominos is Terrible, I guess they don't have GPS for their delivery driver. They send someone to deliver my pizza and they... can't find my house so they mark my order as delivered on the app, so I call them and they tell me it's my fault for notupdating my phone number SMH. The management there is trash. Read more
Ordered dominos at 7:30 pm tonight. Worked a ten hour shift and tried to get it delivered. An hour and half later still NO... pizza. I called the store and waited 17 minutes for someone to answer. The manager answered and informed me they only had 2delivery drivers . He said it was going to be another hour. No apology, nothing! I canceled my order and will never order fromdominoes again. I'm at county market buying pizzas at 9:15 at night. Insanity!!! Read more
Dominos is really setting the expectation high! Ordering is super fast and easy, my order was ready in record time, and my... friendly driver, Cal, had excellent communication. I am blown away by how great the whole process is every time. Read more
Just tried to order pizza for the guys in the shop for lunch, and the lady that didn't speak English over the phone very well... denied the order because I was paying in cash! Dominoes just lost business! A 20 min phone conversation wasted at that! Greatcustomer service! Read more