Reviews for Chick-fil-A in Springfield, IL
Typically a good place to go to get fast food. However, recently, the service has been spotty. About a week ago, I waited in... line for like 30 minutes. Both lanes were open, when it's my turn to order, they don't take my order. They took other people'sorders in front of me, in the lane that I was in, and also in the other lane. After a few minutes, I decided to drive up andjust order at the window directly. Read more
This is store 2000 of the chain. I visited before lockdowns, and in-store dining seems to me as casual diner to be smaller... while drive through is up. Whatever the reality, the chicken is still tasty. Read more
The staff were very nice and professional. It was my first visit to a chick-fil-a. The food was not my favorite, but the staff... was the most professional of any fast food in Springfield. Read more
Food was good as always. Service was reasonably fast and the food was hot and tasty. The staff was friendly and helpful. Only... negative was many dirty tables throughout the restaurant. When I approached a team member about them being dirty she advisedI?ll clean them but never appeared to. The restaurant wasn?t too busy and was easy to get to. Read more
The food, as always was great, but what was really remarkable was that all of the staff and management seemed genuinely happy,... had good attitudes and gave good service. Congrats to you Chick-Fil-A! How rare it is to find that in any business today, letalone a fast food restaurant. When was the last time you experienced that?! Read more
The Chick-fil-A here is amazing. I got fast service and the people working there are super nice. I would recommend anyone to... come here. The food is good here. I enjoyed being here. The drive thru is pretty quick too which is great. Depending what timeof day you come.And have a lovely day. Read more
Worst Chick-fil-A I have ever been to. Everyone was quite rude. I definitely don?t need a ?your pleasure? but a simple response... back would be nice. Couldn?t even get a ?you?re welcome? after saying ?thank you?. Read more
Great food. Excellent customer service. Fresh delicious clean...it's no wonder cars are wrapped around the building even at... 11am. Read more