Reviews for Casey's in Springfield, IL
I have had the most amazingly kind treatment today . I was locked out of my vehicle and Jason offered help and turned my frown... upside down . Thank you so very much!!! Read more
The young lady that worked tonight was very hospitable I really appreciate it when employees take their time to speak and... welcome you I give her 5 stars for customer service Read more
FRAUD! Over charged me for everything. I had her correct one thing but there was a line. Right on the door it says $1 for a... small coffee, I was charged $1.89. Gatorade says 3 for $6. I was charged regular price for each one. I bought 1 donut & wascharged for 2. This seems like a scam where EVERY item I bought was ringing up way more expensive. It should have been around$8-$9 for everything but it rang up at over $14. Why do people lie to their customers? Then she wouldn't give me the receipt. Didn't ask me if I wanted it, just threw it away. If there wasn't a line I would have had her correct everything, but I'm notgoing to inconvenience others at a convenience store. Fraud. Read more
10/8/2022 Ordered two pizzas online, one medium cheese, one bacon breakfast. It said online (their direct website) they have the... resources to make them. They called me and told me we don't have ingredients to make them. I asked them to cancel the order.They said they can't. I went online to Casey's, it doesn't give an option to cancel. They waited until the driver got there andtold them the driver had to cancel it. Called doordash, because that's who it was being delivered from. They told me the storerefuses to give me my refund and to call corporate. So now I sit here, no pizza for my kid, $38 down that I'll have to fightcorporate for, and a disappointed kid. I will never order from them again. Read more
3:50 8/17 The line was at least 6 people long and the cashier was texting with her phone set up behind the register. The person... I front of me with a $20 credit gas purchase took 2 minutes because both the cashier and the customer were texting. The cashierproceeded to answer her own cell phone during my transaction, completely ignoring me and reassuring her boyfriend she was atwork and her car was around the side. I would have stayed to complain to management but I had a job to do. It would be nice ifyou would hold your cashiers to some level of work ethic. Read more
I ordered Casey?s off of DoorDash, and the wings I ordered were very good, I got free ranch, and there was a funny message on... the box! Read more
They have a huge sign painted on the window claiming u earn a free slice of pizza If u download the app, so I did, the cashier... acted annoyed by me and they wouldn't help me sign up so I went in my car and signed up on my own then they wouldn't honor theoffer and didn't give me a free slice like the huge window painting says. I will never go back to this casey's ever again! Read more
The store is always disgusting especially bathrooms never have paper towels tell employee they don?t care if they quit worrying... bout smoking all the time maybe things would be clean on midnights Read more