Reviews for A&W Restaurant in Springfield, IL
Me and my girlfriend love to go here she likes long John's but I'm a huge fan of a an w more great food friendly staff
My most recent visit will be my last. My food was undercooked, sloppy and thrown together. Beyond terrible. Won't be at all... surprised if this makes me sick later. I'll make sure nobody I care about comes to this establishment. Awful food, worseservice. Read more
Had to rate this to leave a review. Went to this restaurant. Ordered some food. Got my order. Went to the counter to ask for... some ketchup packets for my order. Had to go to the other part where the napkins to get one to wipe the coleslaw off of the bag.Took my order out to the truck. Had to go back in to the restaurant to get someone that was using the bathroom. Upon going backin the manager accused me of stealing a bottle of ketchup that was sitting on the counter in the area where I was. I took mybag back into the store and asked where the bottle of ketchup was at. She told me that I just needed to leave. She was on thephone with her Gm. She also said I'm not crazy. I know what I saw. Wanted a root beer float. But was told they're out of rootbeer . This is not a place I would recommend to anyone Read more
Food is good, used drive thru, service was great, not a long wait for food. Overall a good experience.
I ordered 4 chicken strips and only got 2 for whatever reason. On top of that, the person taking my order was both rude and... rather inattentive. I had to repeat my order TWICE until he finally understood me just to have my food arrive lukewarm which wasextremely disappointing. I mean considering that I live very close to this place. I also tried to get a Root beer float but asper usual, their ice cream machine was broke... lol I guess they don't feel like fixing it which happened the last 2 times Itried to order from here. Read more
Of all the restaurants I have gone to around the world, this one and two in Malta have the best people. I only wish I could... handle salt still. Good is good and the combination of surf and turf is excellent. But the food is irrelevant, this is arestaurant tho go to of you want to eat and relax in a clean restaurant at worth people who really allow you to relax. Read more
Ordered a bacon double cheeseburger and the bun was stale and firm! Disgusting! Food is greasy and cold as well. I've given this... restaurant many chances and their food is always terrible. DO NOT EAT HERE!! Read more
Every time we go there they are out of what we are trying to get. Get it together! We can't even get out of line when we are... denied what we were trying to buy. Read more