Reviews for Pizza Hut in Springfield, GA
After about a dozen visits I can say I like this pizza hut. Most of the time the food looks perfect, and the customer service is... fantastic. They have hiccups but overall I recommend the place. Read more
My son is a Cook and he loves it . And he is a tremendous. Cook
I fondly remember Pizza Hut from the late 80s and early 90s. I know they have changed a lot of things since then but since I... moved down here I ordered stuffed crust pizza from this location two times and the pizza was so disgusting I ended up throwingit out. I?m a fat boy and I hate wasting food but this was gross and a waste of money. The wings were OK but nothing to writehome about. Read more
Ensure that the pizza order is correct and when a customer brings a concern about an item ordered to the attention of the staff... it is corrected immediately. We should not have to wait days to have it corrected because you did not wait days to take ourmoney. We deserve what we paid for. Read more
Employees need to follow online orders more closely. We order extra sauce on both of our pizzas and both pizzas had barely any... sauce on them at all. It was bare. The thin crust pizza dough was so gross tasting that we ended up throwing it away. It wasdiscolored, almost like if it were a wheat crust, and tasted like cardboard. Read more
As you can see from the picture, the chicken is not cooked. We called about the issue but they didn't seem to care to much. They... did offer to give us our money back on just the chicken, after talking for way to long about the situation but guess what...wenever got our money back. I think we should have gotten our money back on the whole BIG DINNER BOX. The reason why, becauseround trip it takes me 30 to 40 minutes to pick it up. So hungry only to find out one part of the order was not cooked. I getthings happen but not to do anything about selling to your customers uncooked chicken is inexcusable. The service and the ordershave been hit and miss but mostly on the miss. I love Pizza Hut pizza but I know I'll won't be be going back to that location. Read more
Very rude employees. I ordered my pizza at 6:11 pm on 11-13-2020, and at 930 pm I still had not received my pizza. When I called... the woman was very rude and told me to shut up. At this point I asked to speak to a manager and got hung up on. I called backand held the line for 15 minutes when the same rude woman answered again. At this time she was very rude again, so I had myorder canceled!! When offered store credit I refused the store credit and demanded it out back on my debit card. She said sheneeded to transfer me to a manager in order to do that and hung up on me again. I called back the third time and luckily someone else answered the phone. Finally after 4 hours my pizza order was canceled and my money put back on my card! There excuse?It's Friday night. Well I will never use this pizza hut again. Pretty sorry service if you ask me. And no this is not the firsttime I have had a problem here. Won't be using my credit from last time when they only brought half of my order! It isn't worththe $10 credit. Read more
Most of the staff here is friendly, except Keith. The pizza is excellent and the service is phenomenal, but always confirm your... order via phone call if placing from the web. Read more