Reviews for Pizza Hut in Spring Hill, TN
Always very busy but they are very fast. Love that drive thru. Makes it easy not to have to get the kids in and out of the car... all the time. I feel all Pizza Huts should have drive thrus Read more
Quick efficient service with a smile. Drive Thru and pizza was ready on time. Food was good and experience was easy
Horribly ran establishment. They have messed up my order multiple occasions. The latest time I ordered and made it home before I... noticed. They said I need to call back to get my refund. I call back and they tell me they have the note that I need to call butnow I need to call corporate because it?s nothing they can do. This place is a joke. I?m guessing they?ll be closing soon. Eathere at your own risk! Read more
If I could give zero stars I would. This is the worst Pizza Hut I have ever been to. The management is rude, and has no customer... service skills. My pizza was delivered in a mangled box, with the cheese stuck to the lid. I also ordered the cinnamon buns andthey were not cooked properly, bring heavy and raw. I called the store and he told me I?d have to take the pizza back in toprove it was as I said. I got irritated, and told him that I trusted him to deliver me good food, now he can?t trust me? Hetold me he gets calls all day and needs to see the pizza. So I guess most of the customers must be calling to complain abouttheir pizza, if he gets calls all day. I will never order pizza from them again. The manager was rude and unhelpful. Read more
I have lived in this town for eight years and consistently been a customer of this Pizza Hut. While we occasionally have... problems I would say 80% of the time it?s pretty good. This last problem though takes the cake and customer service isnonexistent unless you are the manager who only works Monday through Friday apparently regular business hours. You know wheneveryone else is at work and no one?s ordering a pizza. I ordered two pizzas two weeks ago and apparently GrubHub is nowdelivering for them. I paid for both pizzas but GrubHub only delivered one and went back to get the other pizza. I called andthe girl who answered apologized and said my pizza is ready. The second time the GrubHub driver delivered I didn?t think tocheck before he left but it was completely wrong. I called several times and no one would answer the phone so I had to call thenext day. The same girl answered the phone and apologized for having the wrong pizza go out. She said she would put my name downand take care of it because I paid cash. I have now tried to order the same replacement pizza two weekends in a row for a youngman to basically tell me it?s impossible to get a replacement pizza that I freaking paid for on the weekend. He tried to humorme and gave the replacement but then tried to charge me extra for the extra toppings that again I already paid for! Completelyridiculous customer service, no common sense. And of course the girl never wrote down my name or put a note on my account. Buyerbeware when dealing with this Pizza Hut. Read more
I ordered online. The girl in the window had ZERO customer service skills. I pulled up to the pick up window. She ignored me... for about a minute and then turned and looked at me and said "Yep?" I told her I was there to pick up my order. She wasunfriendly the entire time. I got my pizza and it did not have the extra topping that I paid for.The manager gave me theuncooked topping to add to my pizza. So I came home and cooked my pizza again. It did not taste great. I don't eat here oftenbecause every time I do there is a problem. EVERY. TIME. I keep thinking things will get better but it doesn't. This was my lastvisit. Read more
Worst Pizza Hut. Was trying to pick my order up and instead of kindly letting me know it was drive through only, the lady... running the front was incredibly rude, snarky and sarcastic. Canceled my order and going to Papa John?s lol. Read more
Do not buy from here. Simple order was royally botched. Cold when it arrived, no recourse to fix my order. How does a pepperoni... and sausage get confused with an extra pepperoni, thin crust, no sauce, add olives? Who in their right mind would even orderthat and call it pizza? I wish I could give 0 stars. Read more