Reviews for Marble Slab Creamery in Spring, TX
I ordered my daughter graduation ???? cookie cake, and I think a 4 year old made it. I'm very disappointed. Hopefully the people... in charge will contact me ???? ???? Read more
I have been there several times. The service is great. The staff is friendly and polite. The ice cream is delicious. My child... prefer the chocolate one and myself the cinnambun with pecans. The cookies are very good. I still need to try more but today wasice cream visit :) Read more
Rude rude rude employee! 80 year old lady with us was freezing outside needed to stand inside to quickly eat her ice cream. We... were basically kicked out. It doesn't matter what "policies" are set. She was not spreading any virus anymore than she was whenshe decided on what she wanted, got it, and paid! Shut your place down completely if you choose not to have customers inside! Read more
The ice cream is always great. They had lots of options to choose from. I got the red velvet with walnuts. Also got blue cotton... candy with rainbow sprinkles. Really good. Highly recommend this location. Staff was very helpful and nice. Great service. Read more
My husband and I went for ice cream last night, we arrived before closing time and the Doors were already locked, the staff was... already cleaning up like if they were ready to go home. Why do they close before the closing time is my question. Another familypulled up and same thing. If the staff were truly about customer service they could of helped 2 families out before the actualclosing time. Will never go here again, the staff just looked unprofessional and not very friendly. This happened on Tuesday8/10/2021. Read more
Stopped by Marble Slab on the evening of June 3 to take an out of town guest for icecream. I've been to this location before and... it was ok but not this time. The kid working was extremely rude and acted like he didn't want to be there. He had zero mannersand obviously no sense of customer service. The place was dirty and unstocked so apparently the staff wasn't even interested indoing their jobs. It wasn't even busy so that could not have been the excuse for how disgusting the place was. Because of therudeness of the kid working we walked out without ordering anything. I'll never return to this location. Read more
Visited on Sunday, 2/28 around 5:00. Customer service was horrible. The ice cream was what you would expect from marble slab,... which is why I didn't give it one star. The three or four people we dealt with all acted like we were interrupting what theywere doing, one woman continuously checked her Apple Watch to read her texts, and in between tried to remember what we wereordering. Rather than submit a review, I tried to call the store and let them know directly, only to learn that one of thepeople we dealt with was the manager on duty. I'd recommend satisfying your sweet tooth elsewhere, or being prepared to becompletely frustrated by some of the worst service you could receive. Read more
The ice cream is delicious. Dont waste your money on their cookies though. As they are tasty they are wayyyyy over priced.