Reviews for Cold Stone Creamery in Spring, TX
This location was not clean, the floor was sticky, the tables were dirty, the area around the trash can was gross and the napkin... dispensers we're all empty. The teenagers working there didn't seem to care one bit. The ice cream is good but the locationneeds better management. Read more
I love coming here but I?m disgusted by my recent experience. NOBODY at this establishment wears gloves so the young lady that... served me my ice cream decided to smear the dripping ice cream upwards. Please provide gloves for the employees, this behavioris gross. Read more
We'll worth the price for the waffle bowl. Staff was friendly, establishment was clean, options were great and the kids size... cup was perfect for my little girls. Definitely going back. Read more
I have not had Coldstone since 2008 and the ice cream still tastes amazing. I drove 25 minutes to visit this location (it's the... closest to me) and it was worth it for the nostalgia. I purchased the Strawberry Blonde and it took me back to the first time Ihad it. I'm definitely glad I took the trip. I'm also glad that the employee was nice and wearing a mask. It's nice to go to abusiness that still has covid safe practices. Read more
Today was the first day that I had Cold Stone in almost two years and I was not disappointed AT ALL!! Itzeel was such a... sweetheart and her customer service skills were impeccable. She made my Founders Favorite exactly how I asked and it wasamazing. This location was amazing and she really made my drive and overall experience worthwhile. Read more
SERVICE IS SOOOOOOO BAD!!!! Don?t waste your time or money!!!!! Saturday, May, 29, 2021, at 5:40PM, my husband and I walked in... to this establishment. Two young women were helping customers ahead of us. When they were done, my husband and I were totallyignored. The two young ladies started pretending we were not standing there and were talking among themselves. I finally said,?So I guess I have to ASK you to help us?? One blonde young lady then responded and the brunette young lady continued to ignoreus and began laughing with another young guy who was an employee as well. I WISH I would have read the reviews BEFORE we walkedin about this place. OBVIOUSLY management doesn?t care because the service is still bad. Although the young blonde employeetried to help, we decided not to spend our money here. Read more
Great ice cream shop! Very clean. Polite employees. Indoor seating is closed due to COVID-19, but there is outdoor seating a few... yards away. My granddaughter's favorite is vanilla w/vanilla cake mixed in. Your 1st mix-in is free & they have a rewardprogram. Read more
I didn?t like the vegan options such as chocolate and strawberry-banana-mango mixtures. They are water based ice cream but the... taste is not good Read more