Reviews for Baskin-Robbins in Spring, TX
Usually this is my favorite Baskin-Robbins location with great service until tonight. Got there at 8:40 p.m. the lights were off... the doors were locked the online and the door says they close at 10pm. We saw some people inside and waved at them & they saidthrough the door they close at 9pm it was 8:40 p.m. We left. Read more
I frequent this place with my boyfriend and always get one scoop of ice cream? that?s all. Today we came in at 1 pm (2 hrs after... open) for our fix. It was a little busy, about 3-4 people in line. Manager Shirley was serviceable but not friendly, and wasovertly very upset with a girl who was in training. The young lady was asking for direction on making a milkshake, and MsShirley was practically yelling back instruction, shaking her head in annoyance, rolling her eyes, and just generally acting howa service-class manager shouldnt. I am a manager in a restaurant as well. I would never speak to my NEW employee who?s askinglegitimate questions like that, especially in front of guests. I felt second hand embarrassment for the employee just trying todo her job, and personally if I was that employee I would quit. This is my first time meeting manager Shirley and I hope it?s mylast. With that being said, the seasonal flavor Beach Day is our new favorite and we will be back. Read more
They charge me almost 6$ for two tiny scoops and the lady was not even friendly. The lady answered in a bad manner when I ask... her the balls where really smallThe ice cream is good but the costumer service is one of the worse. Read more
Most people still have the mask signs up because of the CDC but not because of proclaimed ?safety for the customer?s sake?, and... they are a little more friendly. Please I?m asking you not to play with your customers or make them feel insecure if they don?twear a mask since the mandate is off and the case numbers went down. If for those who have gotten a vaccine did indeed get thevaccine, why are people still enforcing them to wear a mask; unless the vaccines don?t work. I wouldn?t rate this store so lowIf you would had only asked your customers to put on a face mask rather than make them feel insecure for not wearing one asthough they should wear them everywhere, even when other places know the masks are for the onset of totalitarian govt? control.They are testing the waves to see how much they can get away with and what people will put up with. This store is treating theircustomers harshly for the sake of standing on the governments side. Read more
This place is a hit or miss. I love their ice creams and cones. But today I tried a sundae with caramel topping. Lmao just skip... the caramel unless you want your ice cream to become one huge messy clump. All the same, for a once in a while treat, it's worthit. Get the pint. Read more
DON'T GO AT NIGHT. THEY WILL GIVE YOU 2 TINY SCOOPS FOR ADULTS even after I requested for bigger scoops once I realized they... were small!!! Go at a different time or a different Baskin Robbins. Read more
$1.50 per scoop special... who could pass on this deal? Top it off with a friendly staff and you got a winner!
We went tonight to get ice cream and my husband found a hair in his ice cream waffle cone. It was really gross. When I went to... the counter to show them, the staff said sorry and offered us another cone. Uh, no thanks. Read more