Reviews for Subway in Spokane Valley, WA
Went to Walmart stoped in subway asked for today's special so got two specials . 2 sandwiches , no drink no chips no... cookies the price was $26 dollars unbelievable you all should shut down for good I will tell all my friends not to go tosubway Read more
I went in with my son tonight and the gentleman with the blonde hair that helped us was amazing. Best customer service I have... had in a long time. He was very friendly and helpful. If he is not a manager, he should be and give him a raise. He made ourexperience there fantastic. Read more
my time and the employees time wasted, the young lady made my sandwich and had great customer service but all of our time was... wasted when she rang my order up it came up to 40$ and she was not allow to take my 50$ bill. I think that?s absurd and reallyridiculous. Management really need to re think that when 2 sandwich combos is about 40$ and you can?t take a 50$ bill. Read more
App said pick up February 2 I go in store employee ( find out later manager John) did not have the sandwichs, refused to look up... order, refused to help, refused to provide my info to store area manager, or to the owner Teri. I spent $20 and received poorattitude and no assistance just attitude. Read more
The customer service was okay to start off with. Tyler seemed to know what he was doing. However he did move very slow,... extremely slow, no sense of urgency as the line was forming. We ordered the sub of the day, which was made incorrectly. Thenbefore we were checking out, Tyler couldn't fold the sandwich so he was sticking his fingers inside the sandwich and movingaround the ingredients. Our sandwich was good, however missing the bacon. When I called to let them know the order was madewrong tyler told me I needed to call back in 5 minutes to speak with John. When I called back and spoke with John, John stated "if the sandwich was made recently I heard them order a rotisserie chicken. " to which I responded " well we actually ordered thesub of the day. Which is what we were charged for." John continued " just come in and ill give you the bacon, it's the sameprice with or without the bacon, so just come in and I'll give you the bacon." I said " oh okay. " John said " just come in andI'll give you the bacon." I said " okay thank you " John hung up the phone. There was no customer service, no apology, no offerto correct the sandwich being made incorrectly, and no sincerity. Empathy is huge for customer service, there was just nothing.I already was shocked that the price for the sub of the day is now 11.65 after tax and then there is no customer service? Whatthe heck!? I just don't want to go back. I feel like I will get judged or yelled at if I do, because of John's response. Sothank you lunch subway but I think ill try a different location next time. Sad. Read more
The guy in the pic decided to make his personal sandwich before mine since he was leaving in 15 minutes. The tall guy looked at... me and said he had to make DoorDash sandwiches first since they already paid. Absolutely rude so I left. Read more
Bad customer service. The big guy with the word Bold on his tshirt was So Rude. He makes you tell him every last thing you want... on the sandwich before he makes it and then just throws it all on there in a completely random order, this confused us so muchwe forgot about parmesan cheese, we told him an he just put it on top of the lettuce. We got called weird by him because we hadto repeat every item we wanted on the sandwich a second time for him to understand. My mother an I were ordering a meatball sub-extra messy mind you- and when we were done we were a mess an he only gave us 2 napkins so we went up to ask for more and hegave us just 2 more- I asked "can we have more then that? He said "we're only allowed to give a certain amount to each customer.I said "well we really need more please" an he just stood there and stared at us. I could not believe it we were still a messand now very irritated and we left very unhappy. Read more
Poor service and won't accept coupsn. Subway has become a JOKE