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Reviews for River City Pizza in Spokane Valley, WA

Miss 2 years ago
1

WORST customer service. Placed an order several hours ahead, when it was time for a delivery nobody showed up so I called and... was told they forgot to let me know and pizza JUST NOW going in the oven. Dude on the phone really couldn't care less what theissue was. Talked to me like I was bothering him. Ive had this pizza at gatherings, this was my first time ordering. And last.Customer service can either make it or break it, and here clearly it was broken. Still waiting on a refund. Read more

Merle Craner 2 years ago
3

Really great pizza, if you can get it. Management apparently doesn't see a need to partner with someone that can actually design... an app to order pizza. So forget ordering online. Calling can be moderately successful, but you are better off going to thestore. Not really rocket science, but if you can't deliver "hot" pizza, on time, fuggetaboutit. Luke warm pizza 30 minutes latedoesn't work for me. Read more

Nick Mac 2 years ago
3

Called in an order and the kid who answered the phone sounded stoned. Hindsight I should have hung up. I?m given a 25min... estimate. I get there on time and the guy said it would be a few minutes. 15min later I ask for an update all the kids getconfused, after some back and forth arguing the pizza is found. Get home and the pizza is barely cut. And at this point it?s nothot. Over all its average Spokane pizza. This place could be better. The lack of leadership is clearly evident, and too manyconfused kids spending more time talking about their love life than focusing on their job. I honestly feel bad for the owners. Read more

Panda Fit 2 years ago
2

Love the flavor of the pizza, however, every time we order, whether it be pick up or delivery l, it?s never exactly what we... ordered. For the price of the pizza, we should get exactly what we order. I always order ?thin crust?. This is the 4th time ithasn?t been ?thin?. They say it?s because they have to roll it out so it might not be great. Looks exactly like the normalcrust(as shown in photos). No difference. When we order extras, like sauce, we don?t get that either. I don?t complain if it?sone time, it?s been multiple times. I see young employees there that need to pay more attention to detail for the business? ownrapport. Read more

D D 3 years ago
1

We just ordered an extra large pepperoni supreme pizza from you and took it home. We assumed we got what we ordered. We... started eating the pizza and remarked there was very little pepperoni on the pieces of pizza we were eating. Upon getting asecond slice we realized there was very little pepperoni on the rest of the pizza as well. I called to speak with the managerand she said if we brought in the whole pizza back in she would give us one with more pepperoni on it. I advised her we only had7 pieces of the pizza left because we each ate one. She said ? so you ate all the pizza and now you want a new one?? I toldher to just forget it and we won?t be coming back. She said ?have a great day!? We are so disappointed. Shame on you RiverCity. You won?t screw us twice or be rude to us twice. Karma. Never forget karma! Read more

Sarah ?Blair? Bordonaro 3 years ago
2

The food tasted great, but there were just some oddities with our pickup order. We had one pizza that was requested to be half... bacon, the sticker on the box shows half bacon, and it came fully loaded with bacon. Another pizza was supposed to be thebuffalo chicken with spicy white sauce, it didn't really taste spicy whatsoever which is ok, but the weird thing is it came withgreen onions when that's not listed on the website menu. Cinnamon twists were supposed to come with frosting and none were to befound. My coworkers that had salads had some oddities as well but I can't speak to those. I don't think I would revisit thislocation. Read more

Jim Picanco Jr. 3 years ago
5

This place was recommended to us by several people, so we figured we would give it a try. The recommendations did not fail, the... pizza was great. We stopped in, places out order, the guy who took our told us it would be about 15 minutes, sure enough, theywere hot and ready right on time. We ordered a few small pizza's, so we could try some different types of pizza that we aren'taccustomed to back home, and their loaded cheesy bread. We ordered a John's pizza, minus the green olives, an original combo,and a steak and potato, again, minus the green olives. High marks on all 3 pizzas, and the loaded cheesy bread is a must order.I will definitely be ordering from here the next time we are back this direction. Read more

Kelli Noneya 4 years ago
5

Tried the new pizza place in town and OMG new fave found! This place is amazing! Free delivery with pizza showing up quickly and... in tact. The taste is original and blows every other place around right out of the water. This place is delicious. The calzonein the picture is only half of what you get and its filled to the brim. Then you have the taco pizza that comes with a saladblend, sour cream and salsa. The meat pizza which comes fully loaded and great flavor. The stromboli that is exploding withcheese, loaded cheesy bread with bacon on it and the regular cheese bread which are to die for and the desert pizza which youhave an option to have fruit on it. We opted to not have fruit so it came with cinnamon sugar and frosting. This is our newhappy place for food. Never have I ever been so happy with delivery pizza and am looking forward to a time in which my familyand I can come in for an in restaurant experience. Read more