Reviews for Jack in the Box in Spokane, WA
Horrible customer service. Sloppy cold food. The employees are not good at their job and are super rude to customers. They gave... use ice cold burgers and then gave us attitude when we asked for fresh burgers. Nobody goes out for fast food for a cold burger.I will not be coming back here after this. It?s only courteous to give us fresh and hot/warm food. Bunch of young kids with norespect working here. Read more
We ordered Jack last week from the Market/Empire location and I've been so upset I'm just now getting to the review. We ordered... through Grub Hub, the wrong order was delivered after we waited entirely too long. No big deal we thought, we'll just call themand get our correct order sent out. I called and no answer. I thought wow, they must be really busy. I called a couple moretimes and left messages. Still nothing. Then our calls started getting ignored and weren't ringing through. Needless to say ourorder was never replaced and we won't be buying from them anymore. Read more
This JIB is a joke. Won?t do anything and close doors but have people ?working? inside. So people who order from Uber Eats and... Door Dash won?t get their orders and they get cancelled cuz there is no manager on duty. They tell me there is no manger quiteoften so they can?t do anything. Corporate JIB!! DO SOMETHING ABOUT THIS TERRIBLE STORE THAT WONT MAKE FOOD!! Read more
I'm a huge fan of the simple 2 Tacos...which use to be $0.99, now $1.79 - $1.95 out the Drive Thru Window. This location...best... in town for the simple 2 Taco order. Plenty of Hot Sauce Packets too! Nice Job Hillyard! Read more
To everyone giving 1-2 star reviews and even going so far as to take and post pictures, up until this point...your life has been... a complete waste. You're critiquing a fast food restaurant operated by people who simply just need a job until their futureplans solidify (in this day an age at least they could find a staff.) and don't have a burning passion to hand you acheeseburger. The staff is very pleasant an if addressed with respect will resolve any issue you have. So next time you want tofeel important (because you have never accomplished anything more than scratching yourself) and feel the need to get a dopaminerush by posting a crummy review...do everyone a favor...take your cell phone that you use to "review" restaurants with, smash iton the ground, then take the broken shards of glass and gargle on them until you internally bleed out in the moonlight. JB HY#1 Read more
I don?t know what the world is coming to . Yesterday I was on my way home and saw a sign with two jumbo jacks saying ?two for... 6$? . The slice of fresh lettuce really drew me in and I decided I was going to have jack in the box for dinner . When we gothome there was shredded lettuce and the burger was poor quality . I wasn?t really complaining until I found out my husband wasover charged for the burgers and didn?t receive the promo . I called and asked about it . The lady who was rude and said thegirl who rung him up was new and argued with me about the lettuce . I was being as friendly as I could and they said they wouldrefund their mistake. I drove all the way down there and they said they cannot refund me without my husbands card . The managersaid my debit card might work . Which it didn?t. Because I drove all the way home and checked my bank . Thanks for all theemotional distress I will never want jack in the box again in my life . Read more
I remember in the past Jack-in-the-Box had semi quality food that was worth money spent on. Those days are gone It seems people... making $15.00 now have no intention of any detail or follow through of a customers request on an order if they even hear youtrying to give them their order. Today at market Street Jack-in-the-Box at 7 PM some long-haired lady in black that was takingmy order over the intercom, she couldn?t hear me and kept saying what was that more than once, more than twice, it became veryannoying. So I pulled up to the window to get my order and got a different person who was sweet beyond sweet. Giving her myorder I asked for some special things you know like something taken off of my burger or ordered curly fries and an unsweetenedtea for a group of people, most my order was totally screwed up . Had to be fixed but still was not good. The sweet young shortgirl in a uniform I think really did try. sadly it seems paying people more for doing the same job they used to get paid lessfor has turned this place into a bad place. I am happy that they make more money I would be happy to work there and make $15 anhour, that?s a big thing, it finally happened making a semi fair wage, good for them very happy. But let?s try to do the job weare being paid to do, since the food is costing quite a bit more now, do you think it would be a little bit better not worsethan it used to be. I had hoped so. Truth is truth The Food was horrible Most was tossed in the trash. None of us will ever trya JITB again. Best to set your money on fire and make smores. Read more
Ayo, shout-out to the ONE person running the store this morning. Working both the kitchen and the drive through on 11/11/22's... morning rush. Your store needs to pay more and get some workers in there. You need to find someplace better! Read more