Reviews for Arby's in Spokane, WA
I was passing through Spokane and remembered this on Division and Francis, not a fan of location because of traffic at this... intersection. But this Arby's went out of their way to take care of me. My card had glitches the system and the manager in theend comped my food because the wait had been a bit and was the fastest way to clear out the glitches transaction. Thanked verymuch. My only the slightest complaint is this restaurants location is awkward to get in and out of at times. Read more
There are very few people left out there who truly know the meaning of customer service and I'm pretty sure that most of them... work at this store. Exceptional service from the moment we walked in the door. The young man who offered me the code to thebathroom without me having to ask him...thank you! It didn't stop there. The whole experience was the way it should be everyplace we go . Customer Service is so important . Thank you! Read more
They do Arby's well at this Franchise. Exactly what you expect to get when you come to Arby's, they're expedient and super... friendly. My orders are always correct no matter how complicated and always ready or nearly ready when I mobile order. Tastesfantastic, best Arby's in town! Read more
I ordered 4 roast beef and cheddar sandwiches.. with the cheddar sauce on the side.... The guy who took my order was great ????... put all my cheddar sauce in little plastic cups with lids. Very accommodating... I appreciate it Read more
We stopped in for a late lunch on Sunday- after 4pm- and were there for around 45 min. to an hour. The lobby was slow, only a... few of us dining in and most of the time there were no customers at the ordering counter. The service was slow- but the food wasgood. However, we were hard pressed to find a clean table in the dining room. There was no Horsey Sauce dispenser by the ketchupand BBQ sauce. There were "sold out" soda flavors in the beverage dispensers. There were at least 8-9 employees visible in thecounter and kitchen area, often 3 or 4 standing around talking behind the counter, holding open paper takeout bags waiting forburgers to come down the shoot (for drive up orders, I assumed)... But never once did anyone come out to do any table or floorcleaning in the dining room. Read more
They do a very good job with what they have to work with. Staffing is very short due to school starting up I am told. Wait time... in the drive through is long but just have patience. It's Arby's, it will be worth the wait. Read more
First time eating inside the restaurant , my daughters and i visited the Francis location on a Sunday afternoon , cool staff and... the interior is fancy looking compared to other fast food joints ,I'll be coming here more often !!! Read more
The trainee named Heaven did an exceptional job of making sure the order was correct even on such a busy night by taking the... time to do so. They deserve a raise! Read more