Reviews for Tim Hortons in Sparwood, BC
The worst customer service ever. Was using the app and they kept scanning my card redeeming the coupon then voiding it. Told me... oh you just have to pay full price... What the hell. So rude and lacks basic understanding of their own system. Do not stop hereat all. Worst kicker is I asked for black coffe. Got sugar in it... ugg.... Read more
This place always screws up orders. The last 3 times my family has gone atleast 1 of our orders have been completely wrong. Last... time we went my mum ordered a maple bacon breakfast sandwich and my dad ordered a farmers wrap (I just got a drink and it wasfine). They repated the order back and it was good. We got the order and we got 2 farmers wraps instead of my moms sandwich.Which like, okay, mistake whatever. But then when she went inside to get it replaced they said they couldn?t do anything causewe paid for the wrap not the sandwich, WHICH WAS THEIR FAULT!! No refund no replacement. So my dad insisted that we go backthrough the drivethru to get her her sandwich (like a gentleman), and she got her sandwich, JOKES OF COURSE IT WASNT THATEASY, no she checked it and it was a sausage sandwich instead of a maple bacon one. My dad handed it back and FINALLY they gother her sandwich. The workers are always rude and pushy and rushing. We?ve also gotten a couple breakfast sandwiches that juststraight up had egg shell in them. They all need to just take 5 seconds, take a deep breath and collect themselves before theydo anything. Read more
This is absolutely by far the worst Tim Hortons I have ever had the unfortunate pleasure of going to. All the workers are rude,... interrupt you and talk over everything you say. They don't listen and get your order wrong every single time. When you get tothe window they don't even say hi or tell you your total $$. The worst customer service I've ever experienced. This locationeither needs completely new workers, better ways of training or new management. This is what our everything bagels with EXTRAherb and garlic cream cheese looks like EVERY time!!! Read more
Overcharged and rude service, won't be back. Edit: went back after a month just to see, ordered 2 farmers breakfast wraps and... the hashbrowns on both were SO dried out and crunchy it was basically unbearable to eat (and I'm far from picky) My toddlerwanted nothing to do with it , but my husky got a treat in his opinion so, thanks for the dog food Tim's ???? Read more
What an awful place to eat from. They never get our orders correct. Every time we say no cheese there?s always cheese. they... really need to learn how to read and understand the orders that come in. There is zero excuse for this happening every singletime. an iced coffee is not an ice cap, no cheese means zero cheese, even the dark roast coffee now taste water down. I?m sorrybut I asked for coffee not hot water. I get that the labor market is a little finicky right now, but if you?re gonna hirepeople, make sure they can actually do the job that you?re hiring them for lol. This place is ridiculous and we are not the onlypeople that have been having a problem with this Tim Hortons. This place isn?t worth your money until the managers find somewayto get their act together. Read more
Worst Tim's in BC. Coffee is old half the time. They don't toast english muffin breakfast sandwiches on request. Too busy... worrying about getting orders out that they sacrifice quality. Personally, I go to the a&w down the street, better breakfast andbetter coffee. Read more
Very quick drive-thru service! Friendly staff and we also stopped in to get a dozen "Easter Sunday" Treat Donuts as we are... visiting family here. Lattes were just as good as anywhere else. Thank you :) Read more
Got an apple fritter today... hot on the outside, frozen on the inside. The farmer wraps are half the size of everywhere else... and don't even come in the cardboard holder. and the coffee is watery. Read more