Reviews for Pizza Hut in Sparks, NV
Great wings!! Delivery was fast. Always have loved pizza hut
Why respond to a review and ask for the customer to contact you if you're not going to respond!?! Don't leave a new hire by... themselves! If you take the position as a manager then do the job! Got hung up on when I was placing an order for delivery andasked about payment. I called back to see if the order was placed or not and was hung up on by the same person. The pizza wasbrought to my house and the driver had to call the store. I was given the phone and told he would get his manager, the managertold the employee to tell me to give the pizza back to the driver and the order would be canceled. The manager could havestepped up and taken care of the situation they put a new employee in and she didn't, she left someone to try and figure thingsout on their own and couldn't even own up to it. Read more
Ordered my big box at this location and never received it. Glad I was going to pay cash. Never got my order. Will never order... again from here. If I could give no stars I would have Read more
Loved this place so much. I came here for the Spicy Lover?s Pizza and I?ve gotta say, the best pizza I?ve had in town. I?m a big... fan of spice, so I think it was amazing for me. The staff were really friendly as well! Definitely coming back again. Read more
Order a pizza at 6:20 called the store at 8:15 they advised me that we had an 80 minute delivery time. We advised them that this... was 120 minutes roughly and that they were way beyond their delivery time. The manager was very disrespectful and I advised herthat I did not want our pizza anymore and that they could cancel the order. 15 minutes later the driver showed up with twobecause I left them on my front step she was very nice and advise at the store is very behind and has limited help. I hope thatthe ownership the store and does some thing to help these people. I will no longer be ordering from Pizza Hut in SpanishSprings. Read more
Ordered food at 6:23 pm on a Wednesday night. $50 order. I?ve worked for Pizza Hut and know promo days can get crazy sometimes... and I get longer wait times but it?s now 8:13. I called at 7:58 to see if I could get an update or ask if I could pick it up andwas asked to be put on hold halfway through my sentence. Before I responded she was gone. Waited 5 minutes on hold before I gaveup and hung up. A simple ?it will be 20 more minutes? would have been fine as I?m a very understanding person I just would haveliked an update. Hopefully my food comes soon. Not very happy though. Edit: I ended up driving over there because it was takingso long. Turns out the driver had left a minute before we got to the store. They gave us a free large pizza coupon so I adjustedmy star rating. Read more
Placed an order. Then the tracker said it would be 169-179 minutes. Tried to call to cancel and kept getting disconnected. So... ended up having to wait. So now 2 hours later. It's now out for delivery. Pizza arrived. Ice cold and cheese settled. Neveragain will I order Pizza Hut. I recommend in this area to order from Pizza guys. Always good. Read more
Shadey business practices. Honestly don't bother with this place, Pizza Factory is way better and you will get what you... ordered. The last time that we had our order delivered they missed cinnamon sticks that we ordered. They did not want to comeback to bring the part of our order that was missed, understandably. But they did not refund us our money for the missed item,they "credited it to our phone number" so that we could redeem on a later purchase. Fast forward to trying to use that credit,and nothing can be found under that phone number. ORDER ANYWHERE ELSE. Read more