Reviews for Jimmy John's in Sparks, NV
This place is NEVER open on the weekend. This has been going on for quite some time, I get it 'labor issues'. How much longer... are we going to use that excuse, especially when others have gotten their labor issues figured out. This is a management issue.I always told me boyfriend when we came thru here that the employees look and act like they hate their lives. Read more
They are only going to be open till 4:00 for a long time until they can get help. We got little John's and for lunch it was... perfect. The store is just way too small and way too cramped. Other than that the food was just okay. There was not a lot ofmeat or veggies and it could be because we got the smaller sandwich. Read more
The employee at the register had personal ear phones hanging off his ears while taking orders and working the register. I don't... think it is at all appropriate. Sandwich was just so-so. Read more
I work in retail and understand the labor shortage, but I don?t understand horrible customer service. Trying to go to this store... on my lunch break, I pulled up to the drive through speaker and was told someone would be right with me. As I sat there for 3,4, 5 minutes, I observed two Jimmy John employees taking the trash out. They were laughing and kicking the bags around, talkingto each other. I politely asked if there was anyone to take my order as I had now been sitting at the speaker for 7minutes. ?When we get back in!? The employee snapped at me rudely as he turned his back on me to continue to talk to hiscoworker. 10 minutes after pulling up to the speaker, the two employees were still outside talking. I drove away and won?t becoming back. Good thing Jersey Mikes is in the same complex with great service. In less than 10 minutes I had sandwich in handand headed back to work. Read more
I visited this jimmy johns two times in the last week. The first time I visited, I had to wait a very very long time and an item... was missing on the sandwich. I contacted the Owner and he immediately took action by making sure the night crew was bettertrained, addressed long wait times, and offered me a free sandwich. Most people would not take the time to write this review,but I feel that the owner went above and beyond. He truly cares about service. The second time I visited a few days at roughlythe same time at night, my experience was amazing. There were more cars in line and I received my order much quicker, as well asthe quality of the sandwich was great. 5 stars, highly recommend! Read more
As someone stated before in a review on a Saturday two times they're not open. That's fine but at least put a sign somewhere in... the driveway before you drive around or at least on the menu board that they are closed. I was stuck behind a truck that waited10 minutes for someone to answer him I thought he was placing a large order. Three stars also for the generic answer you getfrom any negative review. Read more
Friendly fast service. Good sandwiches. Only complaint is the menu does not say what's all on the sandwich. Example the beach... club on the menu does not mention tomatoes, but they put tomatoes on the sandwich. Recommend listing all sandwich toppings. Read more
Closed due to staffing shortage. Way to pick up the slack Gen Z!!?? Hope this location is back open soon.