Reviews for Popeyes Louisiana Kitchen in Spanish Fort, AL

Great food, didn't have the chocolate beignets that I added from my mobile order, but gave me an apple pie and extra chicken... finger to compensate, which I appreciate. Read more

Just stop by here for some food along the interstate. The restaurant was very clean, the staff were very professional and... polite, and the food was great. Will be back again. Read more

Mobile app isn't user friendly. Menu is hard to navigate amongst different submenus. Have to go back to the main menu to get... to other choices. Staff friendly when they understand you and are not busy. Not friendly at all otherwise. Good deals on apporders, but you can't get them without it. Good place for eating out occasionally, just don't go on busy days/times. Read more

If I could give this Popeye's in Spanish Fort Alabama (store number 13834) zero stars, I would. I arrived at about 8:15pm. Had... to wait for 5 minutes to have my order taken, with only 2 cars ahead of me. After placing my order (two 4pc. white, extramac&cheese and some pies). Then I was told it was going to be about 7 minutes on spicy. I said ok, I'll wait. 2 minutes later,she comes back to the window saying "their not dropping any spicy"(wish they would've told me that before I paid $36.52). It's8:40pm, Popeye's closes at 10pm. I said OK, make them both mild. Next thing I know the manager (a tall guy with long dreds orbraids) comes to the window saying that I'm going to take all the chicken he just dropped. Guess he only dropped 8 pieces at 8something, with another hour to go, and a line behind me. But I said OK again, just make one mixed. Finally got my food, just tofind out I'm missing 2 pies. Got back in line to wait another 15 minutes, for the manager to have an attitude for forgettingpies he owes me. All the while I hear the cashier on the phone with someone saying, "all we have left, are breasts and thighs".Then to make it home to find out there was no biscuits in the box. I wish the owner would do something with this place. I willalso be letting corporate know about my experience, and how their being represented by this store. Read more

Second time going through there that they forgot a side we added an additional side to a family meal & we?ve had to leave our... house & come back to get it. After coming home from work, trying to make dinner easy with kids and a three hour work commute ?it is not a pleasure to keep going back. Read more

Best ladies in town working night shift here in Daphne. Thanks it's appreciated. Great chicken and sides. Don't need all the... bread so wish you could swap it out for something. Just saying. Love it. New store and will return. Close to country livingwhich isn't usually true for our area east Baldwin county Read more

pop Andre Lapalme If I could only leave zero stars . . . I went in Sunday night after church, and the cashier, who had never... been properly trained, failed to greet me---no worries, I am used to such fast-food foibles. I wanted ONLY two things: #1 Aspicy chicken breast for my wife and #2 a large gravy for the mashed potatoes I made at home. (I would eat those & theleftovers in the fridge.) When I learned the price of the gravy, however, (see bottom of review---the price will shock you) Itold the cashier to please take it off the order. Next, the cashier turned to get that lonely piece of chicken and spouted,"Where is that spicy chicken, anyway?" and somebody in the back pointed. She grabbed it with tongs and put it into the box witha biscuit. I paid, requested a bag, and my receipt (she did not want to give it to me) and I left. Later, when my wife and Isat down she said, ?Where is that gravy?? I informed her that at $10.99, or more than $12.00 after tax. (She was happy that Idid not buy it.) After taking a bite of her chicken she told me it was NOT SPICY, and after taking another bite she said,?This is a thigh.? Later, I called the restaurant and requested a manager who told me to bring it back in, I?ll make it good.? She laughed and I could tell that this was an ongoing problem. But I don?t think I want to go back . . . what HORRIBLE valuefor the money and what terrible service. Irony is, I stopped at the Daphne location whose sign out front said, ?LOBBY IS OPEN?but when I got to the door it was locked and it was drive through only with about twenty cars waiting . . . but that is anotherreview. It is so-o-o-o-o-o sad, Popeye?s used to be so delicious and generous, with friendly service. It used to be my wife?sfavorite (mine, too) but now they are just another fast-food restaurant on the giant TRASH HEAP of restaurants. ? AndreLapalme Wed 6/8/2022 11:54 AM see t Read more

Absolutely a pleasure. Ladies at the drive thru was extra nice and helpful. Quick as could be and a pure pleasure... like they... enjoyed their jobs. Will definitely return. We had two separate order's and everything was fresh and correct. Parking lotwas clean. That's something I notice most of the places I go. I hate litter. Read more