Reviews for Sonic Drive-In in Southlake, TX
Had issue with sonic blast not containing ordered toppings. Amanda, who ended up being the manager, was nothing but rude. She... is the perfect example of good help being hard to find. Before knew she was actually the manager tried calling to talk tomanager..no answer on phone. Tried pushing red button to talk to manager? no answer. Amanda could not have bern more rude,argumentative, and a total turn-off to ever using this sonic again!!!! Read more
I must love punishment b/c the wait time is always 15-30 mins, even with the app. This was my 3rd trip and will be my last. I... could have gotten my food at any dine in establishment by now. Read more
Visited this location about a year ago to get ice cream after a long and hot day. Upon arriving I noticed that kids were running... around shooting bebe guns at staff, customers and their vehicles. I had a kid shoot at my car so I politely asked them not toshoot towards my car, after asking them they proceeded to shoot at the order board next to me, causing pellets to go into mycar. I got out of my car, walked over to them and asked them to stop on more time. They agreed and as I walked back to my carthey shot me half a dozen times in the back. I took a picture of the bruise it left and when I got my order I asked the CarHopif the manager was doing anything about it after I watched her get shot too! She informed me this had been going on for severalmonths and management had given up trying to stop them. As I was leaving the group shot my car. Police were called on theteenagers and the location for allowing this to happen. Completely unbelievable experience! This type of thing should not happenat a business where there a small children. Read more
If I could give a zero, I would. I ordered four drinks on line for a 1215 pick up, they were delivered at 1246 and that was... after asking for them 2 times. I ordered food at 1214 and finally received it at approximately 1242 and the order was wrong,missing the grilled cheese sandwich. Absolute terrible service. For what my incorrect order cost, I could have gone to Brahms. Read more
Usually pretty good experience but not today. They weren't even that busy. Hardly any chili on our hotdog, cheese on my... tatertots not even melted. And this place is the worst at given condiments. Got home and ofcourse no cheese for the pretzel. Allafter waiting 30 minutes for my food. Horrible!!! Read more
An otherwise 5 star experience as we are passing through is reduced to 3. I utilized your restroom facilities and sat is sewage... while I went to the bathroom. There was evidence on the floor tile that this was not a once off - so more long termissue. Personal Review of your establishment: 1 (Poor) to 5 (Great) How often do you dine at our restaurant? 1st time Whatdid you think about our food? Good Did our restaurant meet your standard of cleanliness and hygiene? No What do you thinkabout our restaurant's environment? Average How did you find out about us? Drive by Would you recommend us to family &friends? Maybe How could we serve you better in the future? Fix restroom Are our hours convenient? Yes What was the best partof your visit? Specials What was the worst part of your visit? Bathroom Read more
I know it?s Happy Hour and all but this is how I received my Rt 44 drinks. Can you not at least fill them more?! Is business... that tough that you can?t afford to fill the drinks all the way? Read more
It was my mother's 92nd birthday and we were taking her out to lunch going to a seafood restaurant. But she wanted a Sonic... cheeseburger and that's what she had. She thought it was absolutely wonderful! The only reason for a four-star is because one ofthe speakers that allows larger vehicles to go around, I think it was speaker 24, on Davis Boulevard was broken so we had topull forward to a space that could not accommodate us and we had to get out of the vehicle to order. Other than that everythingas usual was wonderful! Staff too! Read more