Reviews for Subway in Southfield, MI
Time for them to close the doors. No hair nets. Mask under noses. Food thrown together. There was a fuzz ball on my sandwich... from the girls shirt. Just terrible. They did remake the sandwich. Read more
I walked up to the counter and a man maybe 300+ pounds sighed and said "how can I take your order cutie" keep in mind I'm 12. My... mom just told me to go in and get a sub. I read his name tag and it said Joseph Saferstein, he was snacking on one of themacadamia nut cookies with crumbs on his chin. I tried to ignore his weird conversation skills because I assumed that Subwayhires people with special needs. Anyways I finish up my order and it comes up to $12 and the bumbling 300 pound man slowly makesmy sub while breathing hard and it comes out half made because i think he took bites out of it while making it. 1 star! weirdemployee, terrible service, and food was awful. Read more
Food quality was awful, they were out of basic condiments mid-afternoon, and the worker apparently did not know what ranch was... because he put what tasted like Cesar dressing all over my sandwich (that or their ranch was bad - which I wouldn't be surprisedeither). Customer service was poor. The moment I walked in the door I was told I could only order if I paid exact in cash butwas never actually greeted.. no wonder Subway is slowly disappearing one by one. Read more
Maybe next time a customer calls the store to ask why you would literally give me burnt to a crisp cookies ,make sure you hang... up the phone before you go on a talk to your manager how you called me several names and how you would throw down and catch acase if I came in, sorry I don?t speak ghetto very well. I?m pretty sure the icing on the cake is the person admitting thecookies were burnt and he was going to make new ones. These were not a little burnt they were burnt so bad I couldn?t tell whatflavor they were. Answering a business phone saying ?hey? was the first red flag. Read more
Don't order online!!!! Go into the store or they will make your sandwich the way they want not the way you order. Im not sure if... the person that made my sandwiches (6 total I have a home full of Hangry kids) can't understand online orders or what? Believeme just go inside. Hopefully you won't experience terrible customer service. Oh yeah this is the last time I order from thisplace inside or online. It seems like fast food is suffering for good customer service. You are lucky if you find a place thatthe person taking your order says hello. Ive been to other subways cause my kids love it. This one is the only one open in theSouthfield area 12 & Evergreen that Im aware of. I'd rather drive a little further away than go here. Read more
Served by #4 on 4/17/2021 and it was busy at 1:25pm...being very busy, he was getting after it and apologized to each customer... or group for the wait. He did a great job yet should not be working alone if it is that busy. Recommended. Read more
Please replace this worker ASAP (or teach him properly). 3/31/21 ~7pm. Terrible service, flirty with teens (check the video),... guy charged customers $20 for 2 sandwiches without even ringing it up first (check video) hmmm ????. Oh then there was me,didn't tell anyone that he only has white bread, and didn't cut my sandwich ????. Just wow... Read more
I drove all the way to this location expecting it to be open until 9. The staff closed early and didn?t even acknowledge I was... standing outside at 8:35. Ridiculous. Then some girl came out while I was walking back to my car and said THE MANAGER said theycould close early??? For an individually owned restaurant??? Really? Well OWNER? This is your team. And this is my rating. Read more