Reviews for Hawaiian Island Snowballs in Southern Shores, NC
The man there was very rude to both of the people I came. He insulted us whenever the ice cream was ready if we didn?t grab... instantly, even though we were the only ones there, and he touched two of the orders we got with his bare hands. It was a veryuncomfortable experience. Ice cream was yummy though. Read more
Food was good but the costumer service was terrible. The owner was very rude and impatient. No gloves were used when handling... the food which I found quite unhygienic. He was very short and gave quite rude responses to our questions. For those who arefirst timers, the cup sizes are in the right top corner of the shop with a blue sign (we didn?t see it and got yelled at). Read more
I have never left a bad review anywhere before but I felt like I should warn people. DO NOT GO HERE!! The owner is unbelievably... rude, vulgar, and impatient. He was insulting when a simple question about where the flavor list was asked. He muttered underhis breath ?so stupid and can?t read? after he had already been insulting. I walked out without buying anything due to theexperience and I will personally never be back!! Never have had a worst customer service experience in my life! Read more
The old man owner was rude with a family ahead of us and to our party. Our little guy who is 4 yrs old said snow cone in blue... and he was rude and said its a snowball and there are 3 blues, which one? Then told us to hurry up because there is a line.Customer service from him was the worst. Told him he was being rude and he said he had been there 20 years and he would be therenext year. Said place your order or leave. Read more
Both workers were rude to the family in front of us (family of 4 with littles) and to us (Family of 5 with kids). Kept telling... us they're only open until 930 so we need to decide soon. It was 6pm. Couldn't explain what was in their Trash ice cream, andthey have a sign that says "they aren't sorry that their humor is offensive to you". Ice cream was tasty. The boardwalk they arelocated on was the best part of their shop. We will go back to the plaza, but not this ice cream shop. Read more
Old man owner (Jeff) yells at little kids. 9 y/o didn?t know what flavor he yelled at her. We accidentally called it snow cones,... Jeff=angry (it?s called snowballs). We had 8 ppl and he was mad it was taking too long to order. Then yelled at employees whenthey tried to help him with the order. Read more
My favorite ice cream shop in Duck! The owner Jeff makes the best malted shakes and their ice cream selection is better than a... lot of other places in the area. The shop is located in the perfect spot to watch the sunset and enjoy ice cream! Can?t wait togo back! Read more
Tried getting a soft serve from them and they gave it to me melted and practically falling off the cone. Decided to try again... and get a snowball, the syrups are just... Not good. I got a chocolate that tasted like alcohol. Tried a cherry next since maybethe "exotic" flavors are just an acquired taste and there was no cherry taste. Read more