Reviews for Great American Cookies in Southaven, MS

Friendly staff and great cookies. Very clean and comfortable with such a small space.

Still my favorite cookie shop. The twins that work there are very polite. Yummy cookies ????

Pre ordered a cookie cake 3 days before party , walk in 10min after pick-up time and they are just now putting icing on it ....... excuse we had alot of walkins ..... never using this place again . Now I have a cake that looks rushed Read more

Everytime I visit Tangers Outlet, I stop on the way out at Great American Cookies. The strawberry cookies call me. I answer.... Every flavor I have tasted, double chocolate, strawberry & chocolate chip has always been cooked to perfection & I really meanthat. My daughter loves the sprinkle flavor. These cookies are delicious & soft. I'm a fan. Read more

The manager and staff provided excellent customer service . I went to the store early to pick up an order for my daughter?s... birthday. The manager whom I did not get his name was understanding and accommodating. Your service was really appreciated. Read more

So let me start off by saying I used to work for Carl, the owner of this Great American Cookie Store. I called today and wanted... to place an order for a cake and the lady on the phone said I needed to call back in 30-45 min because they were having tounload their delivery truck. Such poor customer service. So I messaged the owner, Carl?and this was his response. Obviously himand I never saw eye to eye on anything but really thought he would care enough to make it right with the customer. Read more

I absolutely loved the cookie cake and so did all of my son?s guest! I?m so glad my friend recommended this place!

I walked in and placed an order for a large birthday cookie as well as a large number of double doozies. The owner himself put... my order together along with his assistant. They even quickly made the cookies that were not already available. When I went toleave the store the owner stated that he was headed toward the front office near where I was parked. He offered to help carry myorder and did just that, all the way to the car! With yummy cookies like these and customer service like that I will be backagain and again. Read more