Reviews for Dunkin' in Southaven, MS
I come in this place 4/5 times a week in the morning and this is the second time I?ve had to wait extremely long just because... the drive thru line backed up. So I suggest that if you decide to go here don?t bother them inside unless you?re using the app?.The manager will take the inside customers orders when she?s ready. She told her staff in front of me and 3 other customers,they?ll have to just wait, get this drive thru first? Read more
Very friendly at the drive through window. The pumpkin spice coffee is ok. The sausage biscuit was mild in heat and slightly... sweet. Read more
When i walked in to order, the girl taking my order was texting on her phone as i told her what i wanted. she was not polite at... all. she didn?t even ask us to pay for our food. she just walked off. eventually we told them we haven?t paid and they informedus that this had happened 3 times that morning already and people walked out with free food. they were also cussing whiletalking to us. very unprofessional Read more
I ordered an iced matcha latte with almond milk and not only did they give me whole milk the first time they re did my drink and... it came out looking like this it taste like nothing but almond milk with no matcha!!! Unacceptable I need my money back. Read more
I always have to wait in a line, but every time I get to the window they are very quick and I usually never have any issues with... my coffee. I'm an coffee addict so I always want my coffee quickly. Read more
As a loyal client who eats Dunkin? very often and goes to this specific location I?m very disappointed. If I could give it NO... stars I actually would. I walked in and there?s no form of greeting from the crew. What exactly is customer service skills atDunkin?? I don?t really know. I waited about 5 mins on somebody to take an order. The dark color/brunette woman who took myorder (looks like a manager or assistant manager) wasn?t welcoming at all. She looked like she was over it. As a Muslim Ispecifically requested for the cook to change their gloves when making my order. I sat there and watch the lady make my orderand not change gloves when I kindly asked *religious purposes* I felt disrespected and as if I?m not a valuable customer. I letthe lady know upfront so she made my order again but this time it was burnt on the inside and it was hard I couldn?t eat myfood.. my money went to waste. Never again. Read more
I love coming here. The food and coffee is so delicious but what makes it special is the customer service. Very nice,... professional, and welcoming. I?m hooked!!!! Thank you Asia and the rest of the employees for making my day brighter. You allare the best! Read more
This location definitely offers a better consistency of drinks. I've pretty much given up on the Memphis locations. At least... when I drop my daughter off at work I can swing by and get my fix. Read more