Reviews for Starbucks in West St Paul, MN
I come here 3-4x a week daily during work, but lately they have been closing at noon for ordering in and are only open for drive... through which is a bummer. Read more
This Starbucks location is exceptional. Always a positive experience. Their employees are always friendly in a genuine way. Cake... Pops for breakfast! Read more
Always make my coffee perfectly and the service is fast! Highly recommend
Enjoy the $20, it will be the last I ever give Starbucks after the most atrocious interaction with Kelly Ann (manager). I will... no longer give my money to any Starbucks franchise or purchase any Starbucks products EVER AGAIN. I have worked as a Starbucksbarista and the customer service I got today would have my amazing previous manager ROLLING. I am astonished the Starbucks brandhas sunk so far. Kelly Ann had no name tag and was in plain clothes (not wearing the Starbucks standard uniform of jeans andblack shirt). The baristas rushed us through the drive thru and kept our card then charged the order behind us on it as well asours. I don?t understand why our orders were so rushed without even someone talking to us through the window, literally threwour sloppily made sandwiches out the window and waving the next car up. My only guess is the manager is walking aroundmicromanaging staff because the baristas looked stressed out but the manager looked like she was on vacation!! When I wentinside to retrieve the order Kelly Ann (manager) was wandering around aimlessly around several hardworking baristas. She voidedthe extra charge when I came in and refused to provide the receipt, lying saying Starbucks didn?t have the capability to printprevious transaction history receipts. In order to print our receipt she made me recall by EXACT name and size each item me andmy partner ordered because she claimed the only way to look up a transaction was with the item total and she could not do. Thiswas turned out to be disproven because she literally told me my card number when she found it by the amount so YES Kelly Ann youcan search via the card number if it?s in the machine. I had to go out of my way to retrieve my card, talk the manager throughthe process of printing both receipts (one was just the voided one because she lied about being able to get the actual one), andargue with her about basic cash register knowledge. There was NO offer to provide customer servic Read more
This is the worst Starbucks I have ever went to this 2 times I went I order Dragon fruit refresher it?s So watery with no flavor... at all . Never had this problem befor in any other Starbucks locations never coming back to this location. Read more
Great drinks and staff. They are always friendly. Hate the size naming convention they have...what wrong with small, medium, and... large? Read more
Is a friendly location, I love the outdoors tables ,you can relax with friends, but if you are in a hurry there's drive thru
Great service. Fast. Not a ton of space. Has a very fast drive thru. The coffee (as expected) is great.