Reviews for Popeyes Louisiana Kitchen in South Portland, ME
We had a really bad experience here a year ago. After over a year, we decided to give this location another chance. Bad... idea. Poor service. We didn't even get a greeting when they FINALLY took our order after standing at the counter for over 10minutes... just a blank "wadaya want" stare. We waited 45 minutes for our order and they didn't have what we ordered by the timewe were served... even though they had it when we ordered it. Unfriendly, poor service and on top of it all... our order wascold and incorrect when we got it. We LOVE Popeye's, but we will NEVER return to this location. Read more
Worst experience at a fast food restaurant that I can recall. Went for dinner at 6pm. Was surprised to see only 4-5 people... dining in. I soon figured out why. 5 employees behind the counter working and 1 sweeping floors. Stood at the counter forroughly 10 minutes and not one employee acknowledged us standing there. Ended up walking out. I would give zero stars if thatwere an option. Read more
First off the woman taking our order was rude as hell. But we got passed it cause we understand working fast food sucks. The... busicuits we're just blaa. we didn't even eat them. The chicken strips were under cooked but they gave me two extra so I justcame home and finished cooking them. The beans and rice are always delicious, I don't care if they put bugs in that stuff, Iwould still eat it. The spicy chicken was good and spicy, over all not a bad experience. we will go back at some point and I'mgonna give that lady something nice to help her spirits. Read more
Ordered a 12 piece chicken family meal. I wanted 8 mild and 4 spicy and fires. When i get home i find the receipt says 6 spicy ... and 6 mild nuggets (not even strips), and Cajun rice. On top on the the chicken was all McDonalds chicken nugget damn size noteven an actual strip. I have eaten as many Popeyes around the U.S. an this is by far the WORST. Read more
The employees need to learn the current deals and promotions. There are giant posters plastered outside the building promoting a... deal and none of the workers knew about it. The first employee taking my drive thru order was friendly and tried to be helpful. Read more
Stopped by on a rainy day, Spent about 45 minutes in the drive-thru line with four other cars. The person taking my order was... clipped and rude, and when I did finally receive my order the chicken in question was disgusting, seemed to be gristle andleft-over bits quickly tossed into a deep fryer. Will not return. Read more
Let me start by saying that I think food service workers are underrated essential workers. I stopped in here for a quick dinner,... the food was sub par compared to normal Popeyes. The restaurant seemed to be fully staffed, I counted 8 people behind thecounter. The entire dinning room and the men's room were filthy and I heard one woman complaine about the ladies room to themanager. She just shrugged it off and ignored her. All of the workers were continually on their phones and didn't seem to caremuch about their job. This appears to be a complete failure of management. Read more
Terrible service, they do not listen, and they do not even say a word when handing you your food. They just close the window in... your face. Hands down the worst experience you could give a customer, aside from spitting in their food, which I hope theydidn?t do. On top of all of that, they under served my Mac & Cheese. Barely half of the bowl was filled. I wouldn?t have evenmade the portions a big deal, if the service was good, but this feels spiteful! I was there 9pm December 9th, 2022. Who ever wasat the window needs tk be fired. Never coming to this spot again. Read more