Reviews for Dunkin' in South Portland, ME
Just ordered a coffee. Asked for 5 cream. It was dark enough to maybe have 2. I asked for more because it was wrong. He rolled... his eyes at me. I explained it was suppose to have 5 cream. He looked at the tag shrugging. He added some more...doesn't lookany different. If you pay almost $4 for a coffee you want to be able to drink it. Read more
This establishment has little to no management. The staff are rude and condescending. I tried to order a flavored coffee and... again for the third time this week he told me they were out of the product so I said you guys are always running out of product,and another worker interrupted and said if I didn?t like it, I could go to the Dunkin? Donuts around the corner. I replied,funny and he said yeah it is. That?s the service you get ? They run out of almost all their product every day by mid morning. Ihave no idea who?s doing the ordering but they are failing miserably. Quite possibly the slowest drive-through that I?ve everexperienced. You wait forever and when you get up there, there?s employees all talking and hanging out, while doing NOTHING! Igo every single day five days a week to get coffee?s for myself and my co workers and it?s always a disaster. If you lookonline, previous reviews are no better. Save your money and go elsewhere. Read more
No other customers but had to ask for help as they were busy hanging out and talking. Everything was dirty and disgusting. Floor... was filthy. Customer counter was cover with the staffs drinks they were currently drinking. Doughnuts were covered in bags andwhen dropped just left. Won't be back. Read more
Ordered a decaf latte, got a regular coffee. Also given and charged for food we didn't order. Tried to correct while ordering,... just got talked over. Gave up, so now I have a coffee I can't drink. Will not be back. Read more
I went in to get a Lrg Ice Coffee & a Plain Bagel toasted w/Plain Cream Cheese. Opened up the bagel wrapper & this is what we... saw. So brought it back through the Drive Thru to return it & they say;"Oh Larry must have made this one", crazy right?! Ibelieve if you're working with food, WEAR A HAIR NET!!!! Read more
I?ve been in the drive thru for 30 minutes?. There is no way to leave the line. I wish I could get out of here. I?m literally in... shock they?re open if they are this short staffed. They should be cafe only or something idk. Read more
All the staff seemed to be trying very hard to provide service with a smile even though they seemed very busy with the drive... through, UberEATS, and all those other delivery places. There weren't too many customers actually inside. I hadn't been too aDunkin on my own with out my son to order, in a long time and had no idea what to get and the very nice guy behind the counterexplained the fruit combos and made me a delicious concoction! I lost my receipt to tell them they did a good job so I hopesomeone reads this. A+ Read more
Slow drive-thru. Out of products. Inconsistent. Recently had THE worst cup of coffee ever. "Toasted almond" flavored coffee... (decided to try it) was inedible and immediately threw it away. Location clearly suffering from staff shortage, and then propertraining of any new staff. I hope the owners take note, and they can get themselves together at this location soon! Read more