Reviews for GameTime Miami in South Miami, FL
They brought back the smiles ! So last night I took my 4 and 2 years old kids to this place and it was awesome fun as always -... then we went to their restaurant which is very good taste & value ???????? All was going great UNTIL a random female employeewearing black literally took it upon her self to ruin the entire experience for my kids , my little boy had found aninsignificant orange color ping pong ball from the floor and was playing with it on our table , the ball fell on the floor, thislady took it and when I thought she was going to return it to us , she looked at us and said ?this belong to the game room? ,before I could say anything she stormed off with it , my little boy burst in tears , she didn?t care , but really ?? Ourwaiter noticed it on my face and was very nice about it , I told him and then he called the manager on duty Mr. JonathanRodriguez who came over concerned and was shocked as we shared with him the story , he walked off only to come back to the tablewith a few small toys and the very same ping pong ball my son had been playing with - this was an OVER THE TOP resolution thatshowed he truly cared for our experience, HE WAS EMPATHIC, I was thrilled , then shortly after another woman in authority hername was Ariel came to our table apologized for what had happened earlier and surprised me and my family with a 30 minuteplaying card as a gesture of courtesy - at this point my wife and i were blown away by their ?problem resolution ? true care ,and genuine love and respect they have for their jobs - this brought back the smiles on my kids faces and most definitely savedthe day , we will happily return to this palace as we have been going for years but only for the actions they took against anill advised employee who frankly cant be working in a kids environment with that type of attitude- this employee is dangerousfor your business - she cares zero for her job and for the ?experience ? she doesn?t reflect the actions of the res Read more
Great for the family & kids, but if you're looking for old school arcade games look into Arcade Odyssey in Kendall for a... nostalgic experience instead. Read more
One of the last arcades left. Lots of nice games for any age, I like that they have some really big rideable games as well. Pool... tables upstairs, good food as well Read more
Nice video game place for kids, food and cocktails were good too.
Great place to have fun. Great games, food, and drinks.
Great place to take your children or go on a date if anyone love to play games. There's two floors and upstairs there are pool... tables. You can dine in to eat.Food taste pretty good too. You can also use a kiosk to get a card to play games. Read more
I went here because it was one of the options to watch the UFC Conor vs Cowboy fight. The place was pack even that the location... is pretty big all the table was taken, luckily after 30 minutes I, my sister and brother in law was able to find a table. Weshare a few appetizers The Fried Calamari good and delicious calamari that is dusted in flour and served with a tasty marinarasauce. The calamari was very tasty and crunch. The Party Appetizer for 28.99 you can get a family-style offering of our mostpopular appetizers: With Chicken Tenders, Fried Mozzarella Sticks, Tex Mex Rolls, and Buffalo Chicken Wings. Served with honeymustard, salsa ranch, marinara sauce and blue cheese dressing for dipping. The staff was on point always checking on the tablemaking sure that we had everything we need. I can recommend coming here for a big sports event but my recommendation is to comeearly to grab a nice table with a good view. Read more
Scam and horrible place. This place is a complete robbery and very uneducated people. Not one is here to help you, when you are... trying to buy your card with time or credit. The machine offer you to buy time and add extra time. The card freeze every timenot allowing you to play on a timer matter. When you are playing with time (only available a few machines) machines are tellingyou that you are getting 15 tickets 100 tickets 500 tickets when you go to the counter they tell you, when you are with timeplay you don't get tickets. My kids all excited ready to change and/ I am Hispanic and i approach a lady for help with my cardto check, (She was a dark skin woman) she act like she did not listened to me. Even racist employees at this place, with theworst customer services. The manager when I approach her explaining her the situation, she was acting like everything wascorrect. . I will never come to this place ever again. I don't care about the gift for my kids, but I care about how disappointthey got by not having tickets and the incorrect business model (selling gaming services without the proper guidelines andsomeone to help you) .... Today is Saturday October 15 2022. After 6 pm. Go to better places Read more