Reviews for Culver's in South Lyon, MI
The food here is pretty much the same as any other culver's. The only problem I have with this particular restaurant is that the... last five times I visited, four of those times my order was completely wrong. Staff but I think more training or better trainingwould not be out of the question. Attention to detail seems to be lacking. Read more
Great burgers. The staff is so friendly here. We relaxed and ate our meal and then dessert. We had the special Chocolate... Midnight. It was so good, be sure to save room! Read more
Burgers were cooked to the point of being crisp. I don?t want my burger crunchy. Don?t rely on butter to soften them up. They... used to be good why the change. Read more
I am very pleased with the service my husband and I received tonight while ordering custards through the drive thru. I looked up... their flavor of the week/favorites ahead of time. Once we pulled up to the window we were greeted with a nice smile from a youngwoman named Gracie. I showed her a photo of the Culver?s Favorite custard that I ordered, she smiled again and said she would doher best to make it look similar to the photo (with that extra caramel and cookie dough - that I previously requested at themachine and had paid for). Gracie was very quick but I also LOVED her effort and appreciated the extra time she spent making mycustard ?look pretty?. 5/5 stars because of Gracie! Her kindness and attention to detail has not gone unnoticed! Read more
I gave 3 stars only for taste. When first opened, they were on the ball. The food and custard was perfect. I?m seeing a... downward trend now..very disappointing. Beware, some staff will automatically charge you a double burger if you don?t specifysingle?shady tactics?like who does that??!! The concrete mixers have less toppings and barely mixed now. And the sundaes arethrown together. First pic is how is once was, the other is an example of what it is now. More training and monitoring isneeded for this location. Read more
The wait was long, food was ok, cost for two adult meals and a child's meal was $35. Cheese curds were good when hot, fries were... not as good as McDonalds or Wendy's. Burger was tasteful but not as good as Wendys, tomato was NOT ripe and they advertise ripetomatoes. Lemonade was very watered down and when I pointed it out to the person who brought our food out, he said thanks forletting me know, but didn't offer to change it out for one that was full strength. The one thing that was pretty good was theconcrete mixer, we choose Andes Mints and chocolate custard, the mints were chunky and well distributed throughout the flurryand very plentiful. Overall, I think we will skip Culver's and go to Wendy's. Read more
I was very happy to see a Culver's opening in South Lyon, it's nice to have another choice. My dog and I went today for the... first time and we had a very good experience, with one exception. First, the customer service person at the drive-thru was supernice and quick... and we got a pup cup! Which always makes me love a place more. I got the chicken tenders for my dog (yes he'svery spoiled) and honestly was expecting nugget size, they were huge tenders (he only got two, we'll save the other two foranother day)! The cheese curds are the main reason that I love Culver's and they did not disappoint. YUM! The wait wasn't toolong and the delivery person was very nice. Now for the one exception.... when I got home, my crispy chicken sandwich had no topbun! I was like .... whaaa?? I guess someone was in a hurry and grabbed the box before the prep person could put the top bunon... oops! Oh well, luckily for me I was going home to eat and I just grabbed a bun and some mayo from my fridge. (Picture ofdog attached, passed out after his amazing lunch!) Read more
The food is really great. The atmosphere is great. I did get drive thru however for fast food I believe 20 minutes is a long... time. The way they bring orders out in multiple orders however the other food is just sitting their waiting. The food is reallygood. Read more