Reviews for Wendy's in South Bloomfield, OH
Food was good, workers were really nice. But the place was disgusting. And I'm not talking "they just finished a rush and... were getting caught up" disgusting, like, filled with gnats, places haven't been cleaned in months, and a layer of grime veryvisible from eye level under the coke machines. I literally was swatting gnats while trying to get napkins. Dining roomappeared to be pretty clean as the tables were good, but it was obvious management has no idea what they are doing forsanitization and regular cleaning and deep cleaning schedules. Read more
Usually a good experience, I pulled up one morning at 8:45AM, they open at 6:30AM, the guy working the drive thru said they... weren?t open. I didn?t protest, I was understanding and said okay I?ll pull off to the side because I?m picking up a door dashand I?ll wait until I can?t, then I asked what time they would be opening (even though they should have been already) and heyelled at me through the speaker, reiterating the words we?re not open. I go out of my way to be extremely polite to people whowork retail for a reason, I work in food, I know how things go but you don?t treat people that way even if you?re frustrated,it?s not like he was taking orders he was just sitting in there waiting. He then said they would open when someone else getsthere as I was pulling away, which means he was probably alone. The person that was alone definitely wasn?t the manager so myquestion is, why wasn?t the manger there when there was one person in the building and had been there for 3 hours with the storeclosed? And if he was the manager, they need to rethink his position. Read more
We enjoyed our experience and the food was really good. I wish the drive thru line would have moved a little faster.
Everything says they're open till 1 AM. So why would you get there at 20 till they let you set there for 5 to 7 minutes and then... play recording saying they're closed and you still have 12 minutes before 1 AM. If you're open till one Ami believe that meansyou should be taken orders until 1 AM. To make it worse as soon as you pull in someone looks out the window at you and then theystill don't acknowledge you. This Wendy's has really became a joke. Read more
How do you screw up a 4 for 4!?!? 4 items is all you need to worry about but yet you still miss one. This is constantly... happening. Can't wait for the sheetz to be up an running so I have actual options that get my order right. This place is afreaking joke. Read more
Selected carry out for a mobile order to pick up at 525pm. Why are both doors locked and I'm forced into the drive thru waiting... for my order 15 minutes past my requested time? If carry out is "closed" they need to update that on the app, so that when Iorder something for a certain time, I don't get it and it's cold, potentially making me sick, or if I'm walking here and don'thave a vehicle I know ahead of time. Read more
My daughter just went through the drive thru, she ordered a chicken sandwich combo. When she got home and checked the sandwich... it had stale pickles on it. We have been to this restaurant a few times and it's the worst I've ever been to. The food isterrible, the service is so so and the wait is so long we have left. I would recommend taking the extra time and findingsomewhere else to eat. Read more
They are always short staffed. The people are kind and trying to accommodate. Fries and nuggets are usually cold. Fries are not... fully filled up. Read more