Reviews for Pizza Hut in Soperton, GA
The pizza was good. But it was very overpriced. It was $35 for 2 medium pizzas.
UPDATE: The manager(the gentleman who answered my phone call) contacted me to apologize and offered me a refund or remake of the... pizzas. I declined both although the lack of customer service did happen on his watch. Pizza ordered online for carryout (20%tip because I know that everyone is understaffed and I appreciate those who show up to work). Notification that pizza was readycame through at 6:35 (5 minutes early...time given for ready was 6:40). I was in front of the door and could see 2 peopleworking until one went to the back. The other at the cash register was busy but answered my first phone call. When he said theyhad just gotten a big order (there was 1 customer in the store), I asked him if he could see my truck at the door. I acceptedthat it would be a few minutes. 12 minutes later, I called again and he put the phone on the counter but said nothing. By thistime, the other employee had come back into view and started making boxes. 20 minutes after the pizzas were ready, I heard herask where the pizzas on the counter (not the hotbox) went, and he told her that they went to the truck outside. She immediatelybrought them to the truck. .. again 20 minutes after I got the notification that the pizzas were ready. 20% tip means nothing,anymore, I guess. Also, the pizzas are not even completely done. Read more
Tonight (12/19/2021) I called an order in at 7:10pm. When they answered, the girl said ?Please hold!? and slammed the phone... down. You could hear all that was going on in the store. I was on held for 3+ minutes. When the girl was ready to take my ordershe kept interrupting me, talking to others as she was taking my order, and laughing before getting the order. She didn?t repeatit back but kept adding ?chicken wings,? and ?bbq,? but that was not what I had ordered. That I could handle but none the less,rude. I wait 30 minutes before going to the store before work and getting my ?Family Size Chicken Alfredo Pasta & breadsticks,?simple right? I go in to get my order and the girl starts yelling at one of the other employees saying ?Oh my god! Bruh youdon?t read! It says FAMILY. You need two!? She shoves the ticket at him and then laughs. The only employee worth their salt atthat establishment, Bobby Mincey apologized and offered to refund my money or make the other one. I asked him to refund mymoney, that I don?t have time to wait again. He was very professional and polite while the other workers did not seem to care. Ihave tried multiple times to give this particular Pizza Hut a chance because I?m not a hard person to please. I order simplethings BUT this place just does not care about what their customers think anymore. The staff just acts?crude and they act likethey don?t want to be there or work. I?m just done going there and spending money. I?m sure majority of Soperton, GA feels thesame. Read more
My strongly agree was from several factors. My order was exact, hot, and delicious. I placed the curbside pickup order online,... called when I got there and they brought it out within 2 minutes. The young man who carried my order out was smiling and mostpolite. He recalled my order to me and in which boxes when putting in my truck without having to look again at the receipt orinside the 3 boxes. Overall exceptional service. Read more
Mine was a call in order The man that took my order was knowledgeable of their menu the prices everything I asked he readily... answered! Great pizza and good service! Read more
Like all fast foods / restaurants in Soperton this Pizza Hut is no exception they do not deliver. The prices were a little bit... higher than I thought they should have been. And the pizzas that I ordered were supposed to be double all toppings and to my eyethey looked like single regular toppings. I'm giving this a three out of five because the pizza was well made even though theymessed up on the double toppings. Read more
I ordered my pizza online and when it came to the part about sauce i put lite sauce and then at the bottom where it gives you... space for additional requests i asked for it to be crispy And again asked for lite sauce. My Mother nor myself like a lot ofsauce on the pizza. They didn?t show me the pizza like they normally do and when i got home the pizzas were very soggy andloaded down with sauce. It was terrible. A total waste of money. Read more
Tasty and always ready sooner than the app says