Reviews for Jack in the Box in Sonoma, CA
They close most nights at 12:15, I've been several times and only twice out of like 10 times were they open at 12:30 or later... like it says. Read more
We got there at 10 min befor closing,they took good care of us and the food was hot and good
So I've ordered the Dip and Crunch special twice. It's a good burger, but I haven't been given any dip either time despite... requesting it. I tried calling the store but no response three times in a row. This is about the store in Sonoma, CA 95476. Read more
Usually you guys get 5 stars for great food & great service.... But the last few times i've ordered the food was made very... sloppy and with no care. I kinda pushed it aside but I can no longer do that. I just ordered Tacos & A Stacked Grilled CheeseBurger - The Tacos were amazing as always - BUT The burger came very cold not grilled, no lettuce, no mayo,, the cheese justlooked like it was thrown in there... The burger patty ALONE was the only thing I ate and it was good. I'm very saddened bythis.... I've also called a few times to let you guys know and get hung up on or no answer. Come on you guys I know you can dobetter! Read more
This is the only fast food open late so I'm forced to go here when I'm working. 2 stars for their hours. 1 star for the... following: The quality of service and food has gone down hill fast and far while the prices rise. Every time I go through thedrive through they mess up my order. I always check before I go home and have to go back around to get them to correct my order,which only gets fixed maybe half the time. Their drinks taste like bath water and they say there is nothing they can do aboutit. Maybe try cleaning the machine or stop selling the slightly carbonated piss water. Employees get very irritated and rudewhen asked to correct orders, and make the corrections take forever. You don't want to do it twice, do it right the first time! Read more
I?ve been to this location a few times and every time there is a new issue. I?ve tried to give it a break and brush things off... as a one off, but this is becoming a trend. Between missed items and packaging issues, there seems to always be an issue. Mylatest issue is that we specifically ordered items that we did not receive (two dessert items) but we couldn?t even circle backto dispute it because there was no receipt to prove our case. It was a late night order after a long day of rehearsal andperformance so we were just trying to get in and get out. But even without us double checking, we should have receivedeverything we asked and paid for. This is unacceptable. I know this is the only late night food service establishment in thearea, but we still should receive good service. Update: I?ve returned back here during their reported business hours (on Googleand on their actual drive thru window) and was told that they close at 1 am on Saturday when the reported time is 2 am. I alsonever heard back from their headquarters after filling out their form on the website. I?m definitely never returning here and Iwill discourage others from coming here as well. Read more
Love coming here when I travel as it is not something we have back home. Service is quick, friendly, and food is always on... point. Read more
What do you say about Jack in the Box? The service was fast the food was mediocre.