Reviews for Dunkin' in Somerville, MA
Great service and love my muffin and hot coffee!! Live nearby so easy to get to. Thanks!
I visit this place quite often because is on my way to work or home but the service and the employees are terrible... terrible!!! They have no manners and the worst of all they don?t care!!!!! Shame on the owners that they don?t take action onthis matter they can?t get anything right sad ???? very sad!!!! Read more
This Dunkin has Nitro coffee! Watch out Starbucks, Dunks is coming for ya with a delicious contender. This store is super clean... and the staff super efficient and friendly Read more
Half the time they are fine. Nothing to write home about but they get the job done. Days like today, not so much. I placed an... order for a drink and a breakfast sandwich. I get there 9 minutes later and neither item is ready, which was a little strangebecause the only other people there were already finishing their food. Then I get told they can't make my sandwich because theoven isn't working. I tell them to refund the money for the sandwich. She tells me to do it on the app. I explain I can'tdelete items once the order has been placed. She tells me to come the next day and she will make my sandwich. I tell her thatis not an option. I ask again for her to refund the money and she says she will make the sandwich but it will take a couple ofminutes. She actually lied about the oven not working, and only made the sandwich because she didn't know how to do therefund. Wow. Read more
I ordered small decaf coffee around 6:11 pm And I was told they were closing soon and they already cleaned and shot down decaf... coffee machine. Store closes at 8 pm After some discussion I requested make decaf espresso and ask to add hot water and creamand sugar and they made that for me. Very disappointed with taste of coffee and brand of Dunkin . I was regular Dunkin customersince 2005 . I believe customer should treated fairly from opening hours till closed. Thank you. Read more
my online APP order is never ready on time. I would order when leaving the house and arrive 10 min and still nothing made and... there is no line. my sweet pepper sandwich sometimes only come with 3 slices and if I am not mistaken these special baconsandwiches are suppose to come with a decent amount. No time to check my food until I arrive at the office to see it that myfood was made poorly. ***UPDATE**** After email conversations Dunkin? will visit this location. To speak with manager. I did goback to order a sandwich and it was disappointing, look at photo. This is suppose to be sweet pepper bacon sandwich. Read more
Awesome branch! The Indian guy who served us was super sweet & friendly and above & beyond. I left grinning so wide. Great... wonderful service! Loved the place, one of the best branches. Read more
Please people don?t buy coffee in this Dunkin? Donuts the worst Dunkin you Can see