Reviews for Dunkin' in Somerville, MA
Got my usual iced decaf coffee and chocolate filled cusante
I always come here late at night to grab a hot coffee when am working really late . Its open all night and its a cool spot. It... is located in Broadway somerville. The staff are great and made my snack very promptly . Read more
GREAT STAFF ! ( AND ) A SMART OWNER ! STAYS OPEN ! 24 HRS ! * MOST LOCATIONS DON'T AT LEAST IN THE OUTER BOSTON, MA... AREA. STAY OPEN & MAKE MORE PROFIT. WHAT A CONCEPT ! THANK YOU ! TO THE HARD WORKING, NON LAZY STAFF. Read more
Clean, friendly staff, open 24 hours and is a life saver when you're hungry at midnight. (5 stars) Update 01/22: Since the... beginning of the pandemic this place has really gone down hill, the food is subpar, the drinks are hit or miss. The last time myhusband and I ordered from here we received inedible bagel sandwich that were tough and chewy and burnt coffees. I think this isa product of high staff turnover, I really don't blame the staff, I blame the management who can't seem to offer incentives tokeep good members of staff. If you end up here, get your breakfast sandwich on something other than bagels. Read more
Barely any cream filling. Usually people buy a cream donut because they like the cream filling. There is so little filling that... the doughnut is inverted inwards. I feel like I didn't get what I paid for. :( It's great that they're open late, but I'll goto a different location next time. Read more
The people that work there are very nice and the service is good. I am just not a fan of the coffee. Dunks is convenient and... will do in a pinch but I find the coffee doesn't have a lot of coffee flavor. It is very mild and and taste more like tea thanwhat I think of coffee. Read more
This rating is just for one specific visit. I come there every Sunday before work and Michelle is awesome, she is fast,... efficient and very patient. Poor girl has been paired with a guy who has no idea how to even take a coffee order. How is thatpossible a DD? I walked in this morning, no one was up front, I had to call and call for someone and started worrying somethinghad happened. He came wandering out telling me she ran to the restroom. Ok, well, she's entitled to a bathroom break and heshould be able to take a simple coffee order. It took him 3 times to understand a small order of iced coffee. He is slow atgetting any order and I have witnessed this for the past few weeks, but today was stunning. I would hate for you to lose someonelike Michelle who seems to hold that place together overnight. But, this guy, I am sorry to say is going to drive customers away Read more
Nice dunkins with fast service