Reviews for Penn Station East Coast Subs in Somerset, KY
We order from here frequently and never have a problem. Tonight however, 3 of the subs were grilled italian. Once my husband... brought them home we noticed no cheese, no lettuce or tomato, barely any meat, infact no ham at all. The meat we did have waspartially burnt. I asked for no added salt, and it was loaded. I have had a heart transplant and all deli meats have to becooked, now there's 1 less place for me to order from as we wont be ordering for awhile, if ever. No need to spend $40.00 -$50.00 when its bad. Read more
Update to my last review. My son and I love this restaurant and it looks like they may be under new management. It does look... like they have upgraded the interior as well. Still very happy with the sandwiches and the staff was really nice. Read more
The best restaurant for sub sandwiches in Somerset. I absolutely love their customer service this is got to be my favorite... restaurant in Somerset even though I usually gain weight when I eat here it is absolutely worth it. They're Steak and Cheese subis absolutely the best. I just wish they had more Penn Station. Restaurant especially out west. Read more
Constantly harasses their employees. They can be utterly ridiculous about things. They don't train their employees and then... demean and penalize them for the mistakes they make. They need completely new management or to leave the restaurant industry. Read more
Great food and excellent service. Staff was friendly and courteous. The restaurant was very clean and the music was upbeat and... contemporary. Prices are a little on the high side but their sandwiches are delicious! I will be back for another lunch;highly recommend people giving this place a try. Read more
The food was good, but the atmosphere was horrible. They were playing some horrible music that was not right for what I think... the would be playing if a manger was around. It was so loud that they could not hear us when we placed our order. If I had knownthis type of music was being played, we would have gotten the order to go. We are not into music that talks about death andsuicide, not to mention the swearing. I?m glad we didn?t have the grandkids with us!! Read more
Atmosphere was great. Music was great. Food was cooked when ordered and arrived hot. I would recommend Penn Station for lunch or... dinner. The price was a higher than expected, my large lemonade was $3.19, but it was fresh lemonade. I would go again and getanother one, lol! Read more
I love Penn Station's subs and fries. I also love the ability to order on-line. Tonight, for some reason on-line ordering was... only taking future orders. I called to make sure the store was open. I was told they where. I arrived at the store. There wereno other customers. I walked to the counter, no one was insight. After a moment, I noticed a worker towards the back with hisback to me mopping. I waited until another worker walked into sight. Looked at me and started/continue a conversation with theworker mopping. I was never acknowledged or given any indication that it would be a moment before someone could help me. Iwaited a little more and left without ordering any food. Signed, Sad and hungry Read more