Reviews for Zaxby's Chicken Fingers & Buffalo Wings in Snellville, GA

This store sucks, YOU cannot tell your customers you are closed 30Min before closing, please try again. The locals are not ok... with this. Horrible NO Service October 16th @ 9:30pm----------- Sucks isn't even the word, I just saw the other reviews here, &I promise this location has lost my buisness for good, You just don't close 30Min before schedule, smh Read more

I was pleasantly surprised by my lunch today. The food was very fresh and hot! The reason for my surprise is because the last... tome I was there my food was cold and lacking in taste. Very glad they got it together. Read more

I would have rated a 5 because the food is always great, but the staff in the other hand is a negative 1. The young girls who... run the drive thru is so rude. I understand they are in high school, but that does not make an excuse for poor customer service.I have been going to this location for about 7 years and their best employee is Shay. She runs the store better than managementand should be GM. Those attitudes are going to cost business. Read more

Cashier needs extreme customer service trng...lines long over 30m....cashier can't seem to comprehend the basic order....Taye... and rest needs continued cust srvc trng...wt Read more

slowest fast food restaurant that i?ve ever been to. It took 30 min to get a meal as simple as nibbles and fries. There were... even people from the drive thru coming inside saying they waited for more than an hour. When i finally got my food with noupdate on the status of it the nibbles were so tiny. I?m never coming here again. Read more

Customer service is good. Last couple time the chicken sandwich breading was so thick & over cooked I couldn't eat it so now I... just order salads or tenders. Had to update review to 5 stars & pics of my recent order. Fast & fresh???????? Read more

Food prepared like usual which is why I like coming here, the consistency between locations. My only complaint is that when I... asked to have the bread that comes with the salad replaced with celery and carrots I was told that's not an option and I couldjust get the salad without the bread. Seems this location is a little lacking in customer service as I have been to numerousZaxby's locations nearby and all have been more than happy to accommodate my request. I am aware it's a minor complaint, but Ifeel this should be an official option at all locations. Overall 4 stars, food is a 5, customer service is a 3. Read more

Service was slow. Tenders were too salty and fries were cold. All for salad without bacon but was given with bacon. When I told... the clerk helping she took the plate and asked someone in the kitchen to just remove the bacon bits from the top. I had to throwaway the salad as I don't eat bacon and couldn't risk it. Clerk and service staff should be trained about allergies so theyunderstand not too so these kinds of shortcuts. We frequently eat at Zaxby's but this one happened to be on our way and wedecided to stop expecting the same service and quality food. Would definitely think twice before coming here! @Zaxby's #zaxby's#badservice Read more