Reviews for Logan's Roadhouse in Smyrna, TN
Logan's was always a favorite of mine. But like most businesses, they have fallen post pandemic if our experience is anything... like what others receive. It only took a minute or two to get seated . So the wait wasn't an issue. But the table itself wasn'tvery clean. One of our booth seats was adorned with plenty of ice cubes to make our pants wet. The menu has shrunk over timewhich is understandable. Both our entrees were very good, each cooked well. My steak was generous and delicious. My friendshalf rack of ribs was practically a full rack and also tasted well. We both ordered a side salad, neither of which looked ortasted very fresh, tired with a blue cheese dressing that tasted like ranch with a couple crumbles. Finally, the "hand shakeniced tea" we ordered, which used to be served in an impressive frozen mug and prepared by a bartender, is now just a regular teaserved in the same glass as their soft drinks - But still at the hefty price. This location is in the region of severalrestaurants of similar size and scale, so I would probably not return here as nothing stood out on the service or value level. Read more
Honestly I love Logan?s however tonight was not great. The food was good but it just took forever for it to come out. The kids... chicken tenders were over cooked and my plate did not come out with the rest of my parties food. The restaurant was not busyand the server kept disappearing. I will go back but this should not be the experience a paying customer should have. Read more
Honestly. The employees were nice enough. But.... The place smelled sour and like old grease when you went in. Trash was laying... in different places on the floor and the employees would just walk over it. Did not bother picking it up. The eating utensilswere dirty. I don't believe the butter knife had even been wiped off it still had butter on it. The food just wasn't good. Ipaid for the food but we did not eat it. I didn't want to make a big deal so we just left. I don't have any plans to go back. Ireally think the health department should pay a visit to this location and if they have been then they should send someone elsefor the inspiration because someone isn't doing their job. Read more
I write good and bad reviews. Logan?s you need to step it up . I had to throw away everything I ordered. Thankfully door dash... gave me my money back . I spent over 30 dollars and it all went in the trash . Loaded fries had hardly and cheese on them . Theylooked as though they had been sitting under a heat lamp for 2 days . No bacon . Definitely not loaded . My burger was so hard Icould not get my dog to eat it . The corn was burnt . Looked like popcorn kernels. Will this stop me from trying it again ? No .So come on Logan?s .. step it up ,I usually enjoy your food !! Read more
The best thing about this visit was the server. Judy was great and friendly. The table was wobbly and should not be used as it... might add to the risk if a tipped drink. For an appetizer I ordered the fried mushrooms. What arrived was various pieces ofmushroom in a very crispy breading. I think there was only one whole mushroom with stem in the entire serving. My wife ordered aburger no bun, I ordered the country fried steak, sweet potato and Logan's rice. I asked for extra gravy and butter. When thefood arrived the burger had the bun (I guess that is also on our server who should have caught that) and was ever so slightlycooked more than requested, and the steak which had minimal gravy. The extra gravy was a tiny condiment cup. In my history,country fried steaks should be smothered. Somewhere along the line, everyone seems to be convinced that gravy is a bad thing andshould be used sparingly. Sad since the gravy was the best thing on my plate (next to the natural sweet potato). The rice had aflavor to me that resembled reconstituted dehydrated carrots. I hate wasting food, but I left it behind. The steak itself wasoverly salty (to me), I guess as compensation for lack of salt in the gravy, but to me it ruined the gravy because to me thegravy was perfect. Flavored great, creamy and with just enough pepper to hold up it's name. So to recap: country fried steak-toosalty for me; burger-good; sweet potato-good; fried mushrooms-lackluster; waffle fries (not pictured)-good; rice-disgusting;service-great. Read more
I don?t even have to explain? no sauces, no rolls, puny dried up nasty looking potato inside and out. It?s an old bottom of the... pan baked potato. I even called in to add A1 sauce!! Nope they just couldn?t take the time to get it in the bag even afterwriting it on the ticket! Just why?!! Nobody couldn?t even call out the cook for allowing that baked potato sold that way!PATHETIC!! NO EXCUSE FOR THIS TYPE OF INEPTNESS!! UPDATE NO MANAGER HAS BEEN IN TOUCH. Read more
DON'T ORDER THE T- BONE!!! Kinda sad when you get more bone then filet mignon in your steak. Looks like they cut it off and sell... it separately. Sad days!! Also the waitress keeps trying to give us someone else's order!! Read more
Went here after not eating all day. We didn?t even end up eating cause the kitchen time was behind over a hour. Ended going to a... different restaurant got seated faster n food was out within 25 minutes or less. Now? our waitress was definitely frustratedbecause the kitchen was behind. She was so nice! Wish I knew her name. Definitely not the staff fault. I?ll still come back at adifferent time to better my luck. Read more