Reviews for Helen's Hot Chicken Smyrna in Smyrna, TN

First time trying during my visit to the Nashville area and I enjoyed it. Tried the tenders (hot) and the wings (helle) both... were delicious and flavorful! Fries were well seasoned too. Definitely recommend trying it. Read more

First time here. Was pretty empty when I first came in. Cashier helped me with toppings on my chicken sandwich and told me spice... levels. She was nice and helpful, I didn?t feel rushed which is appreciated. I ordered chicken sandwiches, I was told 20-30 minwait and that took me by surprise. I?m pregnant and had a headache and honestly not in the mood to wait that long but it was toolate, I already ordered and paid. I noticed some people came in after me and got their food before me- not sure what happenedthere but after checking my wait time- 25 min had passed and finally my order was up. I was disappointed to hear they didn?thave some toppings and was asked if I was ?okay? with it- by that point I just wanted to go home and eat. So I said yah it?sfine and left. The sandwich?- I give solid 4 stars, minus a star just because I would have liked more sauce on my sandwich butnext time I will order ahead of time and extra sauce. There was crunch, a little heat and the bread was so soft yummy! Chickenwas excellent quality, I would definitely come back! Oh and the music (while waiting) was on point! ???????? Read more

WORTH-the-WAIT. Josh, the owner is happy to explain the heat levels to you in depth, and will ensure you that you will be... back....which is true... so come hungry. but not starving! ???? as there will be a wait; however, ???? IS worth it!! I purchased2 Wingette Dinners, which included 8-piece chicken w/a side and drink for approx $30 bucks. I got one mild which was full offlavor and still a bit of a twang. and one "Hella-Hot" which is ONLY for the brave at heart who can handle it. The chicken wasstill full of flavor and hot as hell! There's a kiosk to place your, but we ordered at the counter.. there was a stream ofto-go orders coming in so obviously folks love the chicken.The dining room was clean with AWESOME music playing. I orderedtake-out, but ended up eating as dine-in because it did take a minute for my chicken.. NOTICE the cook times when you place yourorder which i missed,, so no fault to Josh, it was still worth it!! Maybe y'all should advertise as "cook-to-order" ????. Read more

Decent tenders tossed in hot sauce. The sauce is nice and hot, it brought the appropriate amount of sweat with good flavor. The... fries were good. Be warned it may take 10-15 minutes once you order. Read more

Came here with coworkers during lunch on a Thursday afternoon. We were the only group dining in, but watched several people come... in for their to-go orders. Ordered the catfish, chicken tenders, and wings. The food compares to most of the "hot chicken"places in Nashville. The lady taking our order was very nice and helpful when we had questions with the menu. Read more

The food was great! The atmosphere had a nice vibe. But the service was TERRIBLE! The girl at the counter did not want you to be... there - she said it without saying it... Anyway. Great chicken, but probably won't return because there was no kindness here. Read more

Stopped in for the first time today. Customer service was amazing. This was my first hot chicken experience and it did not... disappoint. The chicken was juicy and the heat was just right. The fruit tea was great as well. Can?t wait to try the catfishnext time. They offer plain, mild, hot and hella. We got the mild and it packed plenty of heat. Everything was made fresh toorder and worth the wait. We will definitely be back. Read more

We ordered chicken & waffles (1 with wings and 1 with tenders - both mild). I took a break from stuffing my face so I could... leave a review. Everything was delicious! The chicken was hot and seasoned to perfection. The waffles were warm, crispy, andsweet. The owner was pleasant and the food was ready in less than 20 min! Couldn?t have asked for a better first experience. Wewill definitely be back! Read more