Reviews for Freddy’s Frozen Custard & Steakburgers in Smyrna, TN

Fast, hot food. Good shake. Will be back. I loved the amount of shoestring fries. Good fry sauce. Had veggie burger. Was so good... I forgot to take pics. Read more

If you haven't treated yourself to Freddy's, you need to! Number 1 meal is a double steakburger with shoestring fries and drink... for just under 10 bucks. Fries are delicious and crispy. Burger is very tasty. Follow up the meal with the chocolate browniesundae. Normally comes with chocolate ice cream, but I got vanilla with no whip cream or cherry. Brownie under the custard andhot fudge, yummy ????. I'm very full! Will be back! Read more

Greeted by manager, of all people, immediately upon walking in...something I havent experienced at a "normal" restaurant so big... kudos on that and the overall friendliness of the staff. Outdoor seating was abundant and the inside was nice and true to theFreddy's look and layout although smaller than others I have been to.. Chicken tenders crispy but incredibly juicy and hot freshout of the fryer. Fries were well cooked for the most part. Fries weren't as fresh (hot) in my opinion but majority of the mealwas delicious. Still chowed down on the fries since they weren't like frozen cold. Could've just been the fact I had so many onmy tray. That and the other major pitfall leading to four stars instead of five was the extra charge for a "large dine-in" ontop of an already boosted price for the large combo. Plentiful portions but I don't really understand the price of 10 bucks fora large five strip combo and no custard or dessert included. I will be returning in the future so no big deal about the friesand 30 cents extra for dining in. Read more

Not the best on our first visit food wize. The onion rings and cheese curds were swimming in grease. The burgers were ok. ... The custard though was very good. Manager accommodated us for our problems that was nice! Read more

Every time I visit this place my order is totally botched. The food is good, but the young people working here do not listen... well. The first time I ordered the Hawaiian Sundae, add pecans and caramel>no peanuts because I hate them and I'm allergic. Igot my Sundae, it did have the added pecans and caramel, but it also had peanuts in it. I told the young lady at the window, shegoes back to bring the young man who prepared it, and he is adamant that I have macadamia nuts. Partially convinced and notwanting to argue, I drove home. When I opened my Sundae and asked my husband to sample the nut, he confirmed what my eyes hadalready known...they were peanuts. I called the restaurant, and the manager promised to mail coupons. I never got them. Butthat's not all. On my most recent visit, I ordered a quart of Vanilla Custard. The young lady repeated my order back to me andsaid Chocolate Custard. I repeated myself again, "No. I don't eat chocolate custard or ice cream. I want Vanilla." She said,"yes ma'am. Drive around." I got my order, checked my meal for accuracy, and drove home. Not knowing the one thing I should'vechecked I didn't. The next day, I had a taste for some fozen vanilla custard. I reach into the freezer to get it, and it'schocolate! ???? I couldn't get anyone on the phone to make my complaint; so I am lodging it on this forum. -Signed VeryDisappointed ?? Read more

The food was amazing, the environment was clean, staff were very friendly. We will definitely be back. Highly recommend the... PBC+B concrete. It was a perfect ending to a great meal. Read more

UPDATE: Well Freddy?s has redeemed themselves. I went back after they reached out to me about my initial review. This time I... ordered the California Style burger. The customer service was great, and the burger was on point. The burger was well preparedand cooked and had good seasoning. ???????????????????????? OLD REVIEW: I saw the big lines on the drive thru and thought itwould be worth it. Honestly, the Burger was not what I expected. I think I could do better making one at home. The meat was notthick at all and it really lacked flavor. The fries are extremely thin. There customer service was not all that great, nogreeting etc. Read more

It is not a big deal, the hamburger is very little, the meat is not thick it does not come with lettuce and tomato only what you... see on the menu, also the potatoes are very thin. the food was cold and the prices I can say that the food is not worth whatthey have for the price, too expensive, comparing with Cook out they are better and have a greater variety. at least theyshould lower those prices a bit. the oreo cookie is very tasty. Give two stars Read more