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Reviews for Domino's Pizza in Smyrna, TN

Darlene Hale 1 year ago
1

Horrible service? placed an order through the dominos app? it allowed us to enter our address and accepted the order. We get a... call 40 minutes later from the store telling us they do not deliver to our address. We told them your app and website both sayyou do and they refused to deliver to us. We are 3.6 miles from their location. They said they had no control over wherecorporate says they can deliver but that they do not deliver to our address 3.6 miles away. This location has been horrible foryears thought the new management would make improvements apparently they just kept the same horrible employees. Read more

Sisay Fetene 1 year ago
1

I ordered online I was tracking the delivery it keep saying quality check for long time the I saw it says order cancelled. I... filled the store they said they cant deliver it is 3 mile away from my home. I should have been mitigated less than 3 minute but2 hours of wait then canceled. On the top of that i customer service not even sorry for the wait. Very disappointing. Read more

John Hughes 1 year ago
5

been ordering from this dominos for 6 years and have never had a bad experience. the pizzas and sides we?ve ordered have always... been correct and mostly piping hot. granted, we rarely order anything special. delivery times are reasonable and drivers arealways friendly. Read more

Gail Escue 1 year ago
5

New Management - great job! Pizza had an adequate amount of toppings, it was done but not burnt, was a fair price and it was... delicious! Plus the lady who took my order and helped me in the drive thru was awesome! I?ll be back? Read more

Sami Stockton 1 year ago
2

Really sad excuse for a pizza. Sauce was so thin it looked painted on. Ordered three toppings and had the smallest number of... bits per piece I have ever had on any pizza, ever. I'm new to the area and this is the closest pizza place (less then 2 miles). Pizzas arrived cold and disappointing. Gave it two stars because the crust was decent and the sauce (when you can taste it)was okay. Read more

Patrick Kirby 1 year ago
1

Line is always busy. Paid for extras. Didn't get any sauces. Sandwich was wrong. Bad timing guys. A lack of care. When you make... it right, i will change the 8 bad reviews from friends and family to come. 806 Stan Circle Read more

Amy Riddle 1 year ago
3

First time we have been to Domino's in ages.The lady at the pick up window this evening was incredibly sweet. I wish I had got... her name. Everything seemed great and it actually tasted good. Our complaint was the pizza was very under cooked. We ordered apan pizza which was doughy and chewy. A lot of the cheese wasn't even melted. Not sure if the ovens are messed up or what.Perhaps try and cook the pan pizzas longer? Other than that, it was good. Read more

Rachel Shearlock 2 years ago
1

We have been coming to this dominos for years. About half of the time our pizzas are sloppy, undercooked or wrong. We stopped... ordering pan pizza because the dough was never cooked. I?m talking RAW soft dough, so raw I thought it was melted mozzarellacheese. Inedible. We always order extra sauce, one time we got home and had NO sauce on our pizza. We always do half and halftoppings, last time we got any evenly cut pizza with two slices of one and 6 of the other topping. Decided to try again today,an online window pick up. The young man with long curly hair didn?t say hello, smile, nothing. Not a SINGLE word. He just openedthe window, stared at me, I said hello and gave him my name. He closed it walked away opened it handed me my pizza and closed itagain. Not hello, not thank you literally NOTHING. I worked in food service for a decade, I know how hard it can be but qualityservice isn?t that hard. Today our pizza was ordered with extra sauce and it?s so dry you can hardly see sauce on the pizza atall. It looks like it was dropped in the box and served to us anyway. Very disappointing because we do enjoy dominos when it isactually good. You all have ran out of chances with us.I took pictures but it won?t let me post. Read more