Reviews for Heritage Deli in Smithtown, NY
Great sandwich every time, friendly staff. always busy which shows the food is worth it. not as expensive as the other reviews... say, they are leaving out that it comes with drink and chips. Inflation is not their fault. The breakfast empanadas are awesome. Read more
Amazing food and very friendly staff! I travel all the way from Port Jeff because the food is soooo good! I especially love the... chopped cheese! They have the most delicious empanadas and deli sandwiches! If you haven?t gone, I highly recommend because youare truly missing out! Read more
$9.75 for an egg sandwich with bacon and cheese??? I've been coming to this deli under various owners for 24 years, but I will... not be back. Read more
Everything is always good, no complaints there. My only issue is the wait time. There?s usually only one person staffed who... takes the orders and make them as well. If you?re 3rd online it could take up to a half an hour to get out of there. I seepeople walk out all the time. Not sure what the staffing issue is all about. Read more
I have been rooting for this deli to do well as the people are really nice and if they get your order right the food is very... good. But that?s the problem. They consistently get it wrong. I order scrambled eggs with bacon, sausage and cheese. For 8bucks I get scrambled eggs and bacon - no sausage, no cheese. This has happened more than once. I?ve ordered their empandaswhich are excellent but beware. I have never ordered them filled with eggs but have gotten home 4 or 5 times only to find thebeef empanadas are filled with eggs or some other filling. My brother-in-law was over once and bit into the eggs and had to spitthem out because he?s allergic to them. Not coming back anymore. Read more
I hate to give a negative review to a small business but in this case I believe it is warranted. I live in walking distance of... Heritage Deli but have rarely been there. This week my kitchen was under construction so I decided to order lunch fromHeritage. We have the menu somewhere but I jumped online for convenience. I called in by phone and ordered the Hot RB (hero)with Cheese and Onions. When I went to pick it up I was served by two very competent, pleasant, and friendly femaleworkers. The problem? I was charged $17.50 for a lunch sandwich. I questioned that on the spot and was advised that the pricehad just gone up. The website was inaccurate apparently. The moral of the story?? Simple - $18 for a lunch sandwich in theboondocks of stripmall Long Island is an outrage. I hear the echo in the distance of social media responses citing ?supplychain issues? ?we are in line price wise with our competitors? and ?our costs have risen exponentially!? No - it is greed andgross misalignment with reality. $18 for a basic deli sandwich on Long Island is an outrage. Was it special?? Not even that -it was bang average. Never again. Read more
Just ordered 6 sandwiches for me and some of my co-workers for delivery. We all got different ones and all agree they were... delicious! I had the chicken salad club wrap and couldn't finish it I was too full after half, it was stuffed with chickensalad, lettuce and a good amount of bacon! Awesome customer service and the owner delivered my order himself as the place waspretty busy and they didn't want to run far behind (we ordered at peak lunchtime). We will definitely be ordering again! Harrywas super friendly and it shows how much he cares about his business! Read more
Lovely staff, tasty food, but a little bare bones inside (edit) for the seasonal change over. Went for a BEC and bagel run,... can't go wrong. Read more