Reviews for Dairy Queen Grill & Chill in Smithers, BC

I just made an order through the DQ app and I have to say, 10/10! ?? It was ready on time, the food was delicious and the... customer service was wonderful! Shout out to the employee that realized he missed one of my sauces and ran outside in the coldto bring it to my car before I drove away! ???? Will definitely stop by the next time I?m driving through. Read more

Used flyers menu & price advertised but still got billed full price. So advertising flyers are good for nothing.

They didn?t give me my food at drive thru and when I called an asked about it ?dan? (van deep) said I could come in anything to... get things fixed?. When I drove thru town again they called me a liar when I asked to speak to manager they refused and did notgive me any information. Worst customer service ever? do not stop if you are travelling thru Read more

Good service. But they are still making their employes wear mask. Rediculous

Ordered lunch for 2 I usually don't like dq but past 2 time going there the fries were fresh and chicken strips are always... fresh ???? Read more

The staff here is great! They are so friendly and very funny. The food is hot and the coffee is fresh. Enjoy your day... everyone. Very clean and no line up's in or out. Read more

The ice cream is always great, and the staff are very friendly but why is ice cream so expensive now?! $35 for a family of 5 to... have some ice cream? It's not this locations fault... DQ in general is pricing to high. Read more

Ordered the two cheeseburger meal specials ($7 for cheeseburger deluxe, fries, drink and a sundae). Had to wait for order (no... big deal) and after they brought it to me I realized they forgot the sundaes. Went inside to get the sundaes and was told Ididn?t order the special - I ordered the cheeseburger meal combos (which is identical WItHoUt the sundaes and, it turns out,slightly MORE $ than the special.) I told him I ordered the special meal - the one on the poster and twice he insisted I didn?tand said I could buy two sundaes for $5 if I wanted. So, essentially, after I pd more for less than what I would have receivedwith the special, they wanted more $ from me. What they?re getting instead is a review that fits their service - and a customerthat won?t return. Read more