Reviews for Papa Johns Pizza in Slidell, LA
Ordered over 50 bucks worth of food at the Pontchartrain location. One of the items was undercooked. Called to report it and was... told the item is pre cooked and then cooked again at a certain temperature. That's great..but the item was still not fullycooked. Told me they would try to get another out when they can...???? . Won't be ordering anytime soon from this location. Read more
Management needs to fire whoever works the night shift, they completely neglect to do their job and put the customer on hold... until they hang up or get disconnected. Truly insane they allow this to happen. Completely unprofessional and turns me away fromtheir company as a whole. Read more
I?ll start by saying that I only gave one star because I had to select one. I had some issues with the website and called... yesterday to place an order. I was greeted if you?d even call it that by,?papa John?s please hold? without any opportunity to beheard. I sat on hold and after 5 minutes hung up thinking that maybe they forgot about me. I called back and the phone wasanswered the same way before I can even say a word again. I used my work phone to call the papa John?s on Robert, placed theorder, drove from Thompson road and made it back before the one on ponchatrain answered. The purpose of pizza is for theconvenience for our family and at this point, it was anything but convenient. After 40 minutes on hold, I hung up. Shame onthis management for training or allowing their customers to be treated like this. Truly ridiculous. Read more
Left on hold for over 15 minutes. Called from 2 different phones during the 15 minutes and abruptly told to hold without... question. In addition to the poor customer service, the reason for the order was to redeem a previous order that was messed up.Has to be one of the worst locally run PJ franchises around. Read more
We had a spinach, Tomato Alfredo thin crust delivered yesterday around 5pm. It was Friday during lent and the meatless pizza... was perfect. The delivery lady was WONDERFUL! Read more
Update: 10.08.2020 Decreasing my rating from a 2 to 1 Star(Wish I could give NO Stars)! We received a FREE large 1 topping... pizza for our troubles last time we ordered an undercooked pizza. I ordered once again the FREE 1 large pizza, 3 topping xtralarge pizza (Requesting WELL DONE) also ordered wings. Pizza AGAIN delivered UNDERCOOKED, RAW, MUSHY, SOFT PIZZA! Papa Johnsemployees and manager obviously doesn't care about their service. We'll try Marcos Pizza or a different location PapaJohns! 9.24.2020 We order pizza too many times. When you don't feel like cooking or you're coming home late form work. Everytime I ask or choose WELL DONE pizza(online order) it never comes this way. It's a soggy, undercooked, mushy, limpy pizza! :( Read more
Dillon was real cool taking my order over the phone for carryout. When I showed up, my order was ready and still hot. I ordered... a large specialty topping meat lovers pizza, cheesy bread and 18 honey chipotle bone-in wings. Dillon not only helped me run mycard as credit so I could get the $10 cash back through RetailMeNot, but he was respectful enough to hold the door for me on myway out. Papa John?s, you have just earned a new return customer. My family and I have always been Pizza Hut fans but wedefinitely decided to take our business to papa johns moving forward!! Thanks papa Johns team on Ponchatrain! Read more
Popa Johns Pizza, clean store, well made pizza.