Reviews for PepperJax Grill in Sioux Falls, SD

First time there, went with the Philly Cheese Steak, very tasty. Fries were fresh, they seem to make them as they're ordered.... Would stop again. Read more

Friendly, attentive, and fast customer service. The food tastes great and I can't wait to go back and get another burrito!

Horrible. Food was next to bland very cold cheese wasn?t thoroughly melted. Onions bell peppers banana peppers were all very... hard and crunchy. No sogginess to the sub by far bread was hard almost a miracle my teeth aren?t chipped. I?m from the dirtysouth I know what good food taste like and this is not it. Read more

One of the first things I noticed, when walking in. Was alot of the tables where dirty, an had food on them. One we went to get... our food, an order the Customer service was horrific. No smile, or energy in any conversation couldn't even make eye contact.Once we all sat an ate, an there was like 8 of us. 4 people had order chicken. All the chicken tasted bad, was soggy, an oldtasting. Eatring our food, an leaving. Probs won't come back Read more

I try to come here every chance I get since I don?t go to Sioux Falls often. On 09/28/2022 I instantly regretted coming here as... I walked in on a ?nice warm? welcome. If you thought the spicy ranch was spicy the workers attitude was even more spicy. Youcouldn?t get them cheer up no matter how polite you were being to them. The vibe was so ?uplifting? it made me want to matchtheir energy. Food was good as always but the employees there need an attitude adjustment. Read more

Used to love this place... worst service EVER 9-17-22 bread wasn't fresh and smashed in front of us.. cheese put on after done... and didn't melt properly... sink in bathroom was plugged up too! I don't even mind the rude employees Read more

Food is always good. Customer service could use some TLC these days. 3 stars for service but I?ll say 4 stars because I do... love the food, I?ve had mostly good experiences here, maybe just a rough day. Next time if I go there and the customerexperience is the same, I will drop this review to 3 stars. I used to go here a lot with an old coworker before he moved awaybecause we love the ?Famous Phillys? but the wife doesn?t care for it so I don?t frequent as often as I used to. The workerswere not friendly and really gave the impression that they didn?t want to be there. The two guys working were kinda quiet andleft us wondering if and when they were ready for us to order. Made it a little awkward. A little ?I?ll be right with you?while you clean the grill would go a long way instead of leaving us completely unaddressed. There was a woman that came up fromthe back, she was very short with her questions/responses and came off very rude. In the end, they did make some great food andeverything was correct. **update: after reading some of the other reviews, I decided to downgrade to 3 stars. My bad customerexperience was not a one off apparently and the rude woman I described was perfectly described in other reviews.** I always getthe Philly with everything. If you ask them to ?fireball it? they hose your meat down with jalapeño juice while they cook itto give it some extra flavor and a bit of a kick. Top that off with whatever topping you like and the cayenne pepper sauce ifyou like spicy food. They used to have the hot sauce at the counter but all I found there was BBQ sauce but they did give mesome in a little plastic container upon request. For me, the sauce really makes the Philly and brings it alltogether. Overall, still love the Philly here? hope to have a better customer experience next time but based on other reviews,I won?t count on it. Read more

Food was made fresh, staff were all polite and everything was clean, a few TVs on to stare at if dining in. The -1 star was for... the pic of fries, that was considered a large fry, and they make all fries to order so that is a measured amount you will alwaysget. All the food was really good, but I felt given the box / sandwich sizes, the fries portion could be more for a large for2-3 people to split. Highly recommend, but might want to order a couple large fries to feed a small family / extremely hungrypeople. Read more